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Lifting the burden

The UK Experience by Malcolm Morley*

Albert Einstein once said, “Not everything that counts can be counted…and not everything that can be counted, counts.”

This quotation is so true and should be recognised in the relationship between Central and Local Government. In accepting its validity, however, three significant questions need answering:

  • how can there be
    accountability and control
    if there is no target and
    measurement against it?
  • given the complexity of
    cause and effect relationships
    and the difficulty in
    measuring outcomes; surely
    there must be an output
    target?
  • is there sufficient trust
    in the intent, competence
    and capacity of Councils
    to actually deliver what
    Central Government
    believes is required?

The answers to these questions explain in large part the reason why in the last 25 years England has developed one of the most centralised democracies in Europe.

The approach to the Central/Local relationship in the past has been underpinned by a lack of trust, a need to increase accountability through the provision of evidence on performance and a desire to control expenditure. It has also been fed by Central Government concern that it, rather than Councils, will be held to account for the failure of Councils to deliver locally on national priorities such as education.

Things are now changing as illustrated by the
Central–Local concordat (see January 2008 article). There appears to be a genuine attempt to move from a position of Local Government needing to earn autonomy from Central Government to having assumed autonomy with the freedoms and flexibility implicit in such a relationship.

A key symbol of this change is the performance reporting burden carried by Councils that currently have to report between 600 and 1,200 pieces of information to Central Government.

It is clearly the case that all that is counted does not count!

A National Indicator Set of 200 indicators is now being developed, with the following 13 principles to underpin their selection:

  • demonstration of the
    ambition and commitment
    to devolution to Councils
  • additional data returns
    above the 200 should not
    add disproportionate
    burdens to Councils
  • the output indicators
    required to support the 200
    should be capped
  • ensure indicators are clear,
    unambiguous and useful
    for Councils to manage
    their business rather than
    just the indicator
  • ensure that indicators are
    relevant and useful to local
    stakeholders
  • have a single comprehensive
    satisfaction survey
  • collect once and use
    often to avoid duplication
    in submission
  • recognise that not all
    performance management
    information needs to be
    reported to Government
  • remove all performance
    management frameworks
    outside Local Area
    Agreements (LAAs) and
    the 200 indicators
  • establish a robust link
    between the LAA approach
    and reporting to
    Government
  • ensure all Government
    departments and agencies
    use the LAA to pool
    funding and so forth
  • do not control innovation
    through controlling
    freedoms and flexibilities
  • target inspection activity on
    risk rather than on
    activity.

The language of a new relationship is forming. We shall have to see if the trust and confidence, illustrated through reporting requirements and inspection, will illustrate the conversion of that language into the reality of a new partnership between Central and Local Government.

*Malcolm Morley is Chief Executive of Harlow District Council and can be contacted via the Editor, email info@lgfocus.com.au The views expressed in
this article are not necessarily those of
his employer.

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