Home » Electronic signature solution automates Townsville’s workflow

Electronic signature solution automates Townsville’s workflow

With more than 1,200 staff working in a number of different locations, Townsville City Council has installed a digital signature appliance. CoSign provides Townsville with an integrated solution to improve workflow, enhance document security and enable paperless business processes within Council and with its third party suppliers.

Installed by Algorithmic Research (ARX), a leading worldwide provider of electronic signatures and data security solutions, CoSign has revamped Townsville’s entire approval process. The technology allows users to replace handwritten signatures, sealing documents written in Word, Excel and PDF, with legally binding electronic signatures.

Townsville’s Manager Corporate Information and Support, Jim Cornall, said that prior to the installation of CoSign, management and staff were caught up in the traditional approval process faced by many companies around the world.

“Even though documents were drafted in Word, they still had to be printed for signing purposes,” he said.

“Using CoSign, we can now electronically sign documents within the applications we use daily.”

Jim Cornall said that relying less on paper based processes means Council is saving time and money. Council now aims to use the desktop for all processes, distribution and delivery of correspondence and data.

Jim Cornall said that Council was attracted to the simplicity and ease of use of the appliance.

“CoSign was up and running the same day it was connected to our network,” he said. “This meant our staff could start signing documents right away.”

CoSign’s standard electronic signatures are a mature and proven technology, which ensures signer authenticity, data integrity and non repudiation of documents.

For further information contact Townsville City Council on (07) 4727 9000 or Mike Eyal at CoSign on 1800 305 175.

Digital Editions


  • Together Butchulla Talk

    Together Butchulla Talk

    A new Indigenous book celebrating the Butchulla language and local animals was launched at Hervey Bay Library earlier this month with storytime, language, dance and…

More News

  • A creative future for Kingston

    A creative future for Kingston

    The community has been invited to help shape Kingston’s creative and cultural future. Kingston residents are being invited to help finalise the city’s cultural roadmap, with the Draft Creative and…

  • Tweed residents gunking up wastewater

    Tweed residents gunking up wastewater

    Tweed Shire Council is urging residents to rethink what they flush down the toilet and pour down the drain, after revealing that crews remove around 156 tonnes of rubbish and…

  • In memory of Chris Quilkey

    In memory of Chris Quilkey

    It was with great sadness that we learned that former Blacktown City Deputy Mayor and Councillor Chris Quilkey has passed away. First and foremost, our thoughts are with Chris’s family,…

  • Unit demolished as Ipswich flood recovery continues

    Unit demolished as Ipswich flood recovery continues

    Ipswich Mayor Teresa Harding has welcomed the demolition of Mihi Grove, a flood-hit 42-unit complex in Brassall purchased as part of the Queensland and Australian Government’s Resilient Homes Fund Voluntary…

  • Fraser adopts tree

    Fraser adopts tree

    The Fraser Coast now has an official tree, with Council today adopting the Kauri Pine as a symbol of the region’s culture, history and natural environment. Fraser Coast Mayor George…

  • Council take on much-loved garden

    Council take on much-loved garden

    Glenorchy City Council will take on the administration of the Chigwell Community Garden, securing the future of the much-loved community space and supporting continued shared use by local groups. Glenorchy…

  • Fuel prices hurt country LGAs

    Fuel prices hurt country LGAs

    The fuel crisis is hitting remote, rural and regional communities hard, with farmers, freight carriers, tourism operators and local government all expressing concerns about the lack of supply and the…

  • Navigating grants

    Navigating grants

    How Administrative Complexity Is Eroding One of Local Government’s Most Powerful Tools Local government grants exist to create impact in communities. Yet across the sector, that purpose is increasingly being…

  • Looking to the future

    Looking to the future

    Flinders Lane will be abuzz for two days this month with Townsville Youth Council – supported by Townsville City Council – set to deliver a free festival focused on the…

  • WA leads the way as people to the regions

    WA leads the way as people to the regions

    Ten million people now call regional Australia home, and Western Australia is leading the way with its regional population growing faster than the cities, according to a deep dive into…