The Heart of Queensland

Being located midway between Brisbane and Cairns, the Mackay City Council uses the slogan “The Heart of Queensland”. According to Mayor Julie Boyd, Mackay is a very warm and welcoming community. It has a wonderful climate with easy access to long sandy beaches and an array of islands.

Mackay is also the gateway to Eungella National Park, Australia’s largest pristine rainforest, and the home to many platypuses.

The City has all the facilities of a major regional centre, including top class cultural and entertainment centres, sport and recreational facilities, numerous schools and a university. Its 1,100 seat Entertainment Centre is just one of a number of quality cultural centres. Following the acquisition of Bicentenary Funding, substantial donations from local people enabled a larger than planned venue to be built.

“This is just one example of enormous community spirit,” the Mayor said. “Once the community decides that it needs something, it makes sure that what results will be relevant and the best.”

Building on this strong community spirit, Council is committed to consulting widely with all stakeholders.

“In developing our Corporate Plan, we went to the community for input on a range of issues,” Councillor Boyd said. “Council produced a four page brochure to encourage people to think about the future directions for Mackay. Ten public workshops were then held at locations throughout the City. Participants worked in groups looking at a particular topic, such as environment, parks, recreation and so forth. These groups then reported back on what they believed were the key issues that needed to be addressed through the Corporate Plan.”

The workshops were widely advertised and attracted many people. Those unable to attend were invited to use a tear off section in the four page brochure to have their ideas considered. “Council also conducts street meetings when any new works or changes are planned,” the Mayor said. “Concept plans are discussed and people are encouraged to ask questions or raise any concerns. Our Consultation and Participation Strategy is now being used by a number of other Councils.”

Most Councillors have laptops and receive agendas and reports electronically. At Council meetings resolutions are displayed on a large white screen for all to see. The result is quicker, more streamlined meetings, and more environmentally friendly, with less paper produced.

“When major issues arise, workshops are organised, where key stakeholders are invited to address Councillors,” Councillor Boyd said. “This leads to better, more informed decision making.”