Home » Union and employer partnership leads the way in work life balance

Union and employer partnership leads the way in work life balance

The Australian Services Union (ASU) – Victorian Authorities and Services Branch and the Victorian Hospitals’ Industrial Association (VHIA) have developed a new publication to guide the introduction of family and work life balance provisions for employees in the social and community services (SACS) sector. The comprehensive guide, Best Practice: Family and Work Life Balance – Manual for the SACS Sector, contains a wealth of background information, including legislative considerations, as well as step by step instructions on how to introduce the new provisions.

ASU Assistant Branch Secretary, Lisa Heap, said according to a 2006 Australian Council of Social Services (ACOSS) survey, the staff turnover rate in the social and community sector is three to five per cent higher than other Australian industries.

“By introducing provisions to improve work life balance, the industry hopes to redress this,” she said. “The manual provides examples of how work life policies can be highly cost effective by reducing staff turnover and increasing the pool of appropriately qualified workers to choose from when recruiting. Work life provisions enable experienced staff to remain in the workforce, which is good for employers and clients as well as staff.”

ASU Victorian Authorities and Services Branch Secretary, Darrell Cochrane, said although Local Governments in Victoria currently have family friendly provisions in their enterprise bargaining agreements, there is room for improvement.

“The Union is currently in discussions with the Victorian Government to develop and distribute a more generic manual that can be used as a resource for Local Government,” he said. “This new best practice manual will be used as the basis for the more generic publication, which will be able to used across a number of industries.”

In addition to the more well known work life provisions such as parental leave, bereavement leave and carer’s leave, the new manual includes model clauses for lesser known provisions including the following:

  • lactation breaks for breastfeeding mothers to feed their infants or express milk
  • IVF leave to attend treatment sessions
  • antenatal/prenatal leave for both the pregnant woman and partners to attend medical appointments
  • keep in touch programs to maintain contact with staff on extended leave so they are kept in the information loop and don’t find a return to work daunting
  • carer’s room facilities that allow for staff to carry out caring duties, such as having children in the office during school in service days
  • purchased leave – the ability to exchange pay for more leave and have remaining salary averaged out across the year, for example, the 48:52 model.

The provisions are not solely aimed at women with children but all workers, male and female, who have caring responsibilities. Caring responsibilities range from the care of children to caring for family members who may be sick, disabled or aged.

The manual was funded by the Victorian Government through Industrial Relations Victoria, Better Work and Family Balance Grants Program.

For further information contact Julie Kun, ASU Research Officer, on 0419 506 178.

Digital Editions


  • Big attraction for tiny town

    Big attraction for tiny town

    Dozens of tourists have created history as the first passengers in decades to arrive in the tiny southern Queensland town of Thallon by rail. Excited…

More News

  • Dandycon set to return

    Dandycon set to return

    Dandy Con, Greater Dandenong’s much loved comic and pop culture festival, returns on Saturday 11 April 2026 between 11am–4pm, bigger than ever. This free, all ages event fills Dandenong Library,…

  • A creative future for Kingston

    A creative future for Kingston

    The community has been invited to help shape Kingston’s creative and cultural future. Kingston residents are being invited to help finalise the city’s cultural roadmap, with the Draft Creative and…

  • Tweed residents gunking up wastewater

    Tweed residents gunking up wastewater

    Tweed Shire Council is urging residents to rethink what they flush down the toilet and pour down the drain, after revealing that crews remove around 156 tonnes of rubbish and…

  • In memory of Chris Quilkey

    In memory of Chris Quilkey

    It was with great sadness that we learned that former Blacktown City Deputy Mayor and Councillor Chris Quilkey has passed away. First and foremost, our thoughts are with Chris’s family,…

  • Unit demolished as Ipswich flood recovery continues

    Unit demolished as Ipswich flood recovery continues

    Ipswich Mayor Teresa Harding has welcomed the demolition of Mihi Grove, a flood-hit 42-unit complex in Brassall purchased as part of the Queensland and Australian Government’s Resilient Homes Fund Voluntary…

  • Fraser adopts tree

    Fraser adopts tree

    The Fraser Coast now has an official tree, with Council today adopting the Kauri Pine as a symbol of the region’s culture, history and natural environment. Fraser Coast Mayor George…

  • Council take on much-loved garden

    Council take on much-loved garden

    Glenorchy City Council will take on the administration of the Chigwell Community Garden, securing the future of the much-loved community space and supporting continued shared use by local groups. Glenorchy…

  • Fuel prices hurt country LGAs

    Fuel prices hurt country LGAs

    The fuel crisis is hitting remote, rural and regional communities hard, with farmers, freight carriers, tourism operators and local government all expressing concerns about the lack of supply and the…

  • Navigating grants

    Navigating grants

    How Administrative Complexity Is Eroding One of Local Government’s Most Powerful Tools Local government grants exist to create impact in communities. Yet across the sector, that purpose is increasingly being…

  • Looking to the future

    Looking to the future

    Flinders Lane will be abuzz for two days this month with Townsville Youth Council – supported by Townsville City Council – set to deliver a free festival focused on the…