Bayside Council has introduced a Business Excellence Framework to help support the continuous improvement that is critical to sustain a culture of high performance.
Bayside’s CEO, Adrian Robb, said the Framework has seven key areas of focus that will enable employees to understand how the work they do will help make Bayside an even better place.
“The Framework promotes a strong organisational focus on service improvement, responsiveness to community needs, leadership capability and the ability to be an innovative organisation,” he said.