In November, Hobsons Bay City Council went mobile in preparation for the festive season.
Comprising Melbourne’s southwestern suburbs, Hobsons Bay is located six kilometres from the CBD and has a population of 87,500 people.
The Mobile Customer Service Program provides residents with more convenient access to Council’s customer service staff. They visit shopping centres to receive service enquiries and provide information on upcoming programs and activities.
Hobsons Bay Mayor Bill Tehan said the program is a great way for residents to learn more about Council’s services.
“The end of the year is a busy time for everyone, and this is just one of the ways Council is trying to make it easier for residents,” Councillor Tehan said.
“It’s also a great way for people to get to know more about Council and the 100 different services we offer.
“Our customer service representatives were more than happy to talk to residents and assist them with their queries on the spot if they could, or they provided a follow up when they got back to the Council office.”
For further information contact Council’s Customer Service Department, telephone
(03) 9932 1000.