North Burnett Regional Council in Queensland’s Wide Bay has chosen to implement the MAGIQ Enterprise council management system from MAGIQ Software.
Council will replace its aging business systems, which have been in operation for around 30 years with MAGIQ Enterprise, to achieve its vision of a contemporary, fully integrated suite of business systems that staff find easy to use and enjoyable to work with.
Special Projects Manager, North Burnett Regional Council, Justin Kronk said about Council’s decision, “We were very impressed with the MAGIQ Enterprise product suite, particularly its strong core finance capabilities. One of the current MAGIQ customers told us that the system ‘does all of the day to day accounting tasks like balancing a general ledger, really well’.
“From my perspective that’s a huge advantage because it means our staff can focus on the more strategic, customer service focused activities, without the distraction of time-consuming, accounting administration issues.
“We received consistent feedback from staff that MAGIQ had a very clean and easy to use interface. We also felt the MAGIQ Software team had sound knowledge of Queensland Local Government practices such as the legislation pertaining to rates.”
The MAGIQ Performance Suite will be used to deliver Council’s financial and operational reporting requirements including the Tropical Financial Statements as outlined by the Queensland Department of Infrastructure, Local Government and Planning.
With six geographically-dispersed council offices and depots, Council believes the browser and mobility capabilities of MAGIQ Enterprise will deliver some very exciting business efficiency improvements for Council. Staff will be able to access their MAGIQ business systems from any location and on any device, providing far greater flexibility and productivity.
“For example, at the moment some of our operators have to complete their paperwork and travel back to the office each day for manual processing. Using MAGIQ they will be able to complete their timesheets and service requests on a mobile device, which will then seamlessly update the system back at the office.
These types of process changes deliver fantastic business efficiency improvements and make the lives of our staff much easier.
“Our goal is to provide our staff with the tools they need to make their jobs easier. We want them to be able to focus less on data entry and manual tasks and more on delivering business improvements and better service to our customers and ratepayers.
We’re confident MAGIQ offers the technology and functionality to help us achieve that.”
MAGIQ Enterprise is a fully web-based, cloud-deliverable suite of finance and council management systems. The product suite features comprehensive Finance, Property, Regulatory, Customer Service, Revenue & Billing, HR & Payroll and Community Engagement systems.
North Burnett Regional Council will undertake a phased implementation commencing with the MAGIQ Finance system and plan to go live later this year.
*Copy supplied by MAGIQ Software
