Home » 10 best practices for your Open Data initiative*

10 best practices for your Open Data initiative*

OpenDataSoft shares best practice tips for implementing open data – a cornerstone for successful Smart Cities.

Community facilities, roads & transport, sensors data, smart parking, etc. – as our cities evolve towards ‘smarter cities’, the amount of data collected increases, data becomes more real-time, and potential returns from opening it are multiplied.

Benefits from a successful open data initiative are numerous: open innovation and new businesses creation, service delivery improvement, increased transparency and community engagement – all ultimately contributing to community satisfaction of councils’ services.

To date, not many Australian open data initiatives have delivered on these promises, and the wider community hasn’t really engaged with open data yet.

For an open data project to succeed and gain visibility with the community, it is critical to establish robust foundations from the outset.

Through the implementation of over 50 open data portals globally, OpenDataSoft has observed 10 best practices to follow:

1. Ease of use: the greater community, i.e. not just developers, should be able to navigate datasets.

2. Bring data to life: provide easy to use data visualisation tools for the community to create and share their own data mash-ups.

3. Seamless integration with council website: the open data portal should follow similar branding to the council’s website and be accessible directly from it.

4. Publish a dashboard: the community will appreciate transparency of council reporting on their commitments. The ISO 37120 norm is useful to determine what to publish on the dashboard.

5. Data federation: link your portal with neighbouring councils for users to search and visualise their data from within your portal.

6. Data API: any dataset should be accessible via a Data API to facilitate creation of 3rd party apps & services.

7. Publish real time datasets: real time data fosters developers’ innovation e.g. parking sensors data.

8. Granular datasets: they trigger interest from data scientists.

9. Corporate strategy alignment: use council’s strategy to prioritise dataset publication.

10. Crowdsourcing: provide your community with the ability to contribute and collect data for you.

The OpenDataSoft platform has been designed and refined over the years with the above best practices front of mind. Drop us an email at: [email protected]
to request a free trial, and/or ask our team to work with you to develop a free proof-of-concept.

*Copy supplied by OpenDataSoft

Digital Editions


  • Big attraction for tiny town

    Big attraction for tiny town

    Dozens of tourists have created history as the first passengers in decades to arrive in the tiny southern Queensland town of Thallon by rail. Excited…

More News

  • Dandycon set to return

    Dandycon set to return

    Dandy Con, Greater Dandenong’s much loved comic and pop culture festival, returns on Saturday 11 April 2026 between 11am–4pm, bigger than ever. This free, all ages event fills Dandenong Library,…

  • A creative future for Kingston

    A creative future for Kingston

    The community has been invited to help shape Kingston’s creative and cultural future. Kingston residents are being invited to help finalise the city’s cultural roadmap, with the Draft Creative and…

  • Tweed residents gunking up wastewater

    Tweed residents gunking up wastewater

    Tweed Shire Council is urging residents to rethink what they flush down the toilet and pour down the drain, after revealing that crews remove around 156 tonnes of rubbish and…

  • In memory of Chris Quilkey

    In memory of Chris Quilkey

    It was with great sadness that we learned that former Blacktown City Deputy Mayor and Councillor Chris Quilkey has passed away. First and foremost, our thoughts are with Chris’s family,…

  • Unit demolished as Ipswich flood recovery continues

    Unit demolished as Ipswich flood recovery continues

    Ipswich Mayor Teresa Harding has welcomed the demolition of Mihi Grove, a flood-hit 42-unit complex in Brassall purchased as part of the Queensland and Australian Government’s Resilient Homes Fund Voluntary…

  • Fraser adopts tree

    Fraser adopts tree

    The Fraser Coast now has an official tree, with Council today adopting the Kauri Pine as a symbol of the region’s culture, history and natural environment. Fraser Coast Mayor George…

  • Council take on much-loved garden

    Council take on much-loved garden

    Glenorchy City Council will take on the administration of the Chigwell Community Garden, securing the future of the much-loved community space and supporting continued shared use by local groups. Glenorchy…

  • Fuel prices hurt country LGAs

    Fuel prices hurt country LGAs

    The fuel crisis is hitting remote, rural and regional communities hard, with farmers, freight carriers, tourism operators and local government all expressing concerns about the lack of supply and the…

  • Navigating grants

    Navigating grants

    How Administrative Complexity Is Eroding One of Local Government’s Most Powerful Tools Local government grants exist to create impact in communities. Yet across the sector, that purpose is increasingly being…

  • Looking to the future

    Looking to the future

    Flinders Lane will be abuzz for two days this month with Townsville Youth Council – supported by Townsville City Council – set to deliver a free festival focused on the…