Helping local government achieve better engagement outcomes

The 2018 Sydney pilot.

As the peak body for the community and stakeholder engagement sector, IAP2 Australasia (IAP2A) believes that engagement, when done well, improves environmental, social and governance outcomes and increases trust in the democratic process.

The evidence for authentic engagement is compelling with 82 per cent of businesses stating, “communicating and engaging with stakeholders openly was seen as the most critical factor for building trust”. (1)

IAP2A defines engagement as “an intentional process with a specific purpose of working across organisations, stakeholders and communities to shape the decisions or actions of members of the community, stakeholders or organisation in relation to a problem, opportunity or outcome”.

Better engagement means better outcomes for council, your projects, and your community. IAP2A support local government in this endeavour with best practice community engagement training, case studies, tools and templates.

Enhance your community engagement outcomes and develop your knowledge with the IAP2A Certificate of Engagement, recognised by local government agencies as the prerequisite training for engagement professionals.

IAP2A trainers all have extensive backgrounds in training and engagement, meaning you are learning from someone who has hands-on experience in the field.

Choose your path, with public training options available both virtually and face-to-face, or let IAP2A come to you with our tailored in-house training options.

(1) Source: Creating value and balancing stake stakeholder needs (KPMG and AICD survey – 2019).