As the peak body for the community and stakeholder engagement sector, IAP2 Australasia believes that engagement, when done well, improves environmental, social and governance outcomes and increases trust in the democratic process.
The evidence for authentic engagement is compelling with 82 per cent of businesses stating, “communicating and engaging with stakeholders openly was seen as the most critical factor for building trust*.”
IAP2 Australasia defines engagement as “an intentional process with a specific purpose of working across organisations, stakeholders and communities to shape the decisions or actions of members of the community, stakeholders or organisation in relation to a problem, opportunity or outcome”.
Better engagement means better outcomes for council, your projects, and the community. IAP2 Australasia supports local government in this endeavour with best practice engagement training, resources, tools, and templates, including the IAP2 Spectrum iap2.org.au/resources/spectrum/ and Quality Assurance Standard iap2.org.au/resources/quality-assurance-standard/, two resources every practitioner should have saved.
Enhance your community engagement outcomes and develop your knowledge with the IAP2A Certificate of Engagement, recognised by local government agencies as the prerequisite training for engagement professionals.
Choose your path, with public training options available both virtually and face-to-face, or let IAP2 Australasia come to you with our tailored in-house training options.
*Source: Creating value and balancing stake stakeholder needs (KPMG and AICD survey – 2019).
