As the peak body for the community and stakeholder engagement sector, IAP2 Australasia (IAP2A) believes that engagement, when done well, improves environmental, social and governance outcomes and increases trust in the democratic process.
The evidence for authentic engagement is compelling with 82 per cent of businesses stating, “communicating and engaging with stakeholders openly was seen as the most critical factor for building trust.”
Better engagement means better outcomes for council, your projects, and the community. IAP2 Australasia supports local government in this endeavour with best practice engagement training, resources, tools, and templates.
These include the IAP2 Public Participation Spectrum (iap2.org.au/resources/spectrum/) that is designed to assist with the selection of the level of participation that defines the public’s role in any community engagement program; and the IAP2 Quality Assurance Standard (iap2.org.au/resources/quality-assurance-standard/) that describes the important elements of any engagement process and was developed in response to requests for a set of ‘standardised principles’ to ensure consistency in quality and support those carrying out the process.
These are two resources every practitioner should have saved.
The IAP2 Australasia Certificate of Engagement covers both these resources in detail and is recognised by local government agencies as the prerequisite training for engagement professionals.
Choose a path, with public training options available both virtually and face-to-face, or let IAP2 Australasia come to you with our tailored in-house training options.
