News
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Knowing the customer
The UK Experience by Malcolm Morley * Today Tesco is a phenomenally successful company. With a turnover in the year to 2003 at £28.6 billion,…
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Recruitment made easy *
Clexan-Peak Personnel is an Australian owned Company specialising in the recruitment of temporary, contract and permanent personnel. The principals and consultants have extensive experience in…
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Back to engineering
IPWEA National Conference in Hobart from 24-28 August The biennial National Public Works Engineering Conference is the premier event for Local Government engineering in Australia.…
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AssetMaster aiding
Across Australia Council’s are struggling with the increased risk of litigation associated with the management of infrastructure assets. The latest release of AssetMaster, from asset…
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Resource allocation well
A new resource allocation model is helping the City of Gosnells in Western Australia link its annual budget and strategic plan in a way that…
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Shellharbour gardener wins
A Shellharbour City Council staffer, who swapped a lifetime as a concreter for a career in horticulture, has taken out a prestigious TAFE award for…
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Council improves financial management
Staff at Cairns City Council are on a steep learning curve, as Council corrects mistakes made with IT products in the past to build new…
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Victorian Councils save $25 million
The Municipal Association of Victoria (MAV) recently announced a $25 million cost saving to Victorian Councils as a result of its two year innovative Local…
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Scorecard improves service success
Stonnington City Council in inner Melbourne is rating every aspect of its performance with the help of an innovative computer program. Council believes this is…
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One stop call centre
A new call centre will prevent frustrating waits to contact the right department or person at Campaspe Shire. The Customer Contact Centre is just one…
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Innovative asset and service
Logometrix is the result of a three year collaborative R & D initiative involving nine leading Victorian Councils. Funded federally in conjunction with the partner…
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Induction CD for
A CD has been designed for the induction of new Local Government employees in south west Victoria. The CD was launched at the Killara Complex…
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