News
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Concentrating on outputs not processes
Chief Minister, Kate Carnell, believes that the bureaucratic emphasis on processes belongs in the past. Cutting edge public policy making and administration needs to be…
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Leader in financial management
On 1 July 1996, the ACT Government became the first Australian public sector organisation to move to accrual budgeting. This, together with other financial management…
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Focusing on the customer
After its election in 1995, the new Government introduced its Customer Commitment Program. The aim was to establish the ACT public service as a model…
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Professional and ethical
Reforms to the ACT public service have created a flatter organisation. This has seen the removal of the unhelpful, heavy bureaucracy that existed a few…
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Regional involvement
Chief Minister, Kate Carnell, said that her Government is keen to promote the national capital in the context of the broader region. “We are committed…
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A healthy community
The ACT has a relatively young and healthy population and, on average, the healthiest population of any State or Territory in Australia. As part of…
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Optimum service delivery
The ACT’s unique role of providing both State Government and Local Government services has a number of advantages. These include the following. With a single…
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Fingertip information and services
With the ultimate aim of providing equity and access to services, in 1997 the ACT Government launched AUSTOUCH kiosks. The kiosks, located in high pedestrian…
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Zero waste Canberra’s goal
The introduction of a new waste management service based on contracting has been well received by the Canberra community. It has proved so effective the…
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Commercially sound urban park management
In 1994, management of Canberra’s 5,000 hectares of urban open space, including parks, playgrounds and verges, was identified as an area which could deliver new…
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LGA.net launched in SA
A new intranet for South Australian Councils was launched by Local Government Association President, Mayor Rosemary Craddock, at the LGA’s half yearly general meeting in…
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Giving youth a voice
According to Vicki James, Community Development Officer with Port Lincoln City Council, enabling young people to establish and determine the procedures of a Youth Council…