Easy way to pay
In working towards achieving a customer satisfaction benchmark, Warringah Council on Sydney's Northshore has introduced a range of payment options for all its...
Skilled for change
Since 1988, Gosford City Council's Water and Sewerage Sections have been running a staff development program. The Program's aim was to produce a...
Catering for customers
With a view to providing the best possible customer service, Mornington Peninsula Shire Council has just launched its new Customer Management System (CMS)....
Something for everyone …
The 9th National Local Government Engineering Conference, in conjunction with the International Congress of Public Works, draws its theme from the very reason...
Is your Council customer-driven?
All Councils are service organisations, although you wouldn't think so the way some Councils treat their customers says Manningham City Council Chief Executive...
Creating quality of living
Keynote speaker David Rhodes has spent 20 years in Local Government and is well qualified to address delegates about "Creating Quality of Living...
More than 80 experts
More than 80 speakers will be sharing their expertise at the Local Government Engineering Conference. These are just some of the papers being...
Topics
The conference topics have been carefully selected to respond to the needs of Local Government beyond 1997. Local Government engineering is about the...
Newcastle declaration goes to the UN
A draft declaration, prepared in the lead up to Newcastle Council's Pathways to Sustainability International Conference, was presented to a special session of...
Editorial
In just a few weeks, the eyes of the world will turn to Newcastle, Australia. Five years on from the Rio Earth Summit,...
Public Sector Games
In April 1998, Melbourne is to host another major event. The City will host the inaugural Australasian Public Sector Games. The Games will...
Search FOCUS Online
Since May last year, large sections of each edition of Local Government FOCUS have been available on the Internet. In just 12 months,...
Latest News
Award honours trail blazer
South Australian councils and organisations supporting local government are encouraged to nominate women leaders in local government for the 2024 Joy Baluch Award.
The award...
