New approaches to capital works
A one off $36 million capital works shot in the arm, a month long phone in hot line to report problems and a...
Sustainability the key
Buoyed by their success in achieving international quality accreditation, across the organisation, Manningham is currently working to achieve the same level of accreditation...
Agenda 21 at the local level
Twentieth century society has produced so much Greenhouse gases that the world faces an environmental crisis if these emissions are not reduced. ...
Tracking requests
Over the last 15 months Manningham has developed an integrated Customer Feedback System designed to track customer requests, suggestions and complaints, ensuring these...
Customers have their say
Determined to ensure that all work is carried out as agreed in tender specifications, Council has set up a comprehensive Customer Satisfaction Survey...
Planning for new millennium
With an emphasis on a practical appreciation of planning, conservation and development, the recent National Congress of the Royal Australian Planning Institute (RAPI)...
Editorial
There is little doubt the key element of Local Government is community. 'Community' is the conglomeration of people who reside in an area....
Best practice environment management
Famous for its unique zoo and characteristic rural lifestyle, Dubbo City Council in inland NSW has embarked on an extensive 20 year plan...
Building relationships
"With a motion passing both Victorian Houses of Parliament, the same time as that passed by the Federal Parliament, we have reaffirmed our...
LG Act review in Tas
Following a reasonable settling in period, the Tasmanian Local Government Act 1993 is currently being reviewed. Now over two years since the Act...
Quality awards for LG
Three Victorian Councils, the Cities of Port Phillip, Whitehorse and Manningham, were among 57 organisations recognised in this year's Australian Quality Awards. ...
Setting priorities
With responsibility for $74 million of ratepayers money, Parramatta City Council is determined to fulfil residents wishes when it comes to expenditure. For...