News

In 1992 when Tasmania was undergoing a restructure process, as an alternative to amalgamating, Kentish and Latrobe Councils in the northwest of the State received…

While Council amalgamations have enabled cost savings in service delivery a hidden drawback can still exist for residents in some rural Shires. With Councils now…

In working towards achieving a customer satisfaction benchmark, Warringah Council on Sydney’s Northshore has introduced a range of payment options for all its goods and…

Since 1988, Gosford City Council’s Water and Sewerage Sections have been running a staff development program. The Program’s aim was to produce a pool of…

With a view to providing the best possible customer service, Mornington Peninsula Shire Council has just launched its new Customer Management System (CMS). Serving a…

The 9th National Local Government Engineering Conference, in conjunction with the International Congress of Public Works, draws its theme from the very reason for Local…

All Councils are service organisations, although you wouldn’t think so the way some Councils treat their customers says Manningham City Council Chief Executive Bob Seiffert.…

Keynote speaker David Rhodes has spent 20 years in Local Government and is well qualified to address delegates about “Creating Quality of Living in your…

More than 80 speakers will be sharing their expertise at the Local Government Engineering Conference. These are just some of the papers being presented. Developing…

The conference topics have been carefully selected to respond to the needs of Local Government beyond 1997. Local Government engineering is about the best use…

A draft declaration, prepared in the lead up to Newcastle Council’s Pathways to Sustainability International Conference, was presented to a special session of the United…

In just a few weeks, the eyes of the world will turn to Newcastle, Australia. Five years on from the Rio Earth Summit, Newcastle has…