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  • ‘Community’ is the customer

    The stated intention of Councils throughout the country to provide the best possible customer service is, on the face of it, unchallengeable. The need to…

  • Improve your planning with CDATA96

    Once every five years the Australian Bureau of Statistics conducts a Census of Population and Housing. The Census is a snapshot of the nation on…

  • Councils demonstrate value for money

    It is probably only human nature, but unfortunately for Councils, ratepayers tend to be quick to spot rate rises but slow to recognise the benefits…

  • Achieving maximum efficiency

    A major problem facing Councils is the number of places where information can be stored. Work may often be duplicated, and accessing and distributing relevant…

  • Bad contractors or bad contracts

    “As Victorian Councils prepare for a new round of contracts to cover road maintenance services, it is a good time to review the effectiveness of…

  • Expediting infringement payments

    Xpedite has announced the release of a next generation Penalty Control System (PCS). PCS has been developed in conjunction with users to assist Councils and…

  • Fleet safety

    A landmark study, ‘Fleetsafe’, conducted by the Southern Sydney Regional Organisation of Councils (SSROC) is set to change the culture of vehicle management in the…

  • Welcome from the new Minister

    I would like to welcome readers to this, the second issue of A National Perspective, and my first as the new Federal Minister for Regional…

  • Thredbo Community Hall

    The Snowy Mountains village of Thredbo has received nearly $250,000 to help build a new Community Hall which will serve as a memorial to those…

  • Benchmarking Projects

    The Commonwealth has funded a number of council-led benchmarking projects under the Local Government Development Program (LGDP). Initial experience is that the projects can catalyse…

  • Local Government Workplace Reform Project

    The Local Government and Shires Associations of NSW is funded under the Local Government Development Program (LGDP) to undertake the Local Government Workplace Reform Project.…

  • Urban Futures

    Issue 22 of the Urban Futures journal was very well received. The National Office of Local Government (NOLG) received many inquiries regarding distribution from the…

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