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Prevention better than cure

Creating a healthy environment often requires a proactive approach. Melville City Council in WA believes that prevention is better than cure, thereby saving...

Recycling Champions

As the first Council in Australia to introduce separate kerb side recycling wheelie bins, Pine Rivers Shire has not stopped here. Covering...

Kingborough gears up for competition

The recent appointment of Rick McClean as General Manager of Tasmania's Kingborough Council provided one of the catalysts for an organisation review. ...

Code confirms customer commitment

Yarra Ranges Shire Council has underwritten its commitment to fair and honest, customer-oriented Local Government by producing a code of conduct for all...

Streamlined customer service

For the past few years, Manly Council in NSW has been using streamlined customer service based on computer technology. The Customer Action Request...

A vibrant new City

Following Local Government amalgamation in Victoria, the City of Darebin was established on 22 June 1994. Situated close to the centre of Melbourne,...

Putting quality first

"Quality Assurance means having processes and systems in place to meet internationally recognised standards and ensure we are competitive," said Anthony Camillo from...

Supporting small business

Many people with technical skills or a good idea set up a business only to find their venture floundering due to lack of...

Call for nationwide cable solution

Around Australia, various Councils are taking action against, what is described by the Australian Local Government Association (ALGA) as, 'unplanned and unreasonable telecommunications...

De-amalgamation a regressive move

As Lord Mayor of Brisbane, Jim Soorley presides over Australia's largest Council. Popularly elected by some 534,000 electors, he represents the largest number...

Attracting health workers to rural areas

Attracting medical and nursing staff to country districts has required some creative thinking by rural councils, including the provision of housing and other...

Leader in quality assurance

When Logan City Council's Roads and Drainage Design and Operations Branches of the Department of Engineering Services received third party certification under Australian...

Major win for innovative design

The City of Melville’s engineering team has won a highly commended in the prestigious Institute of Public Works Engineering Australia (IPWEA) WA Awards for...

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