News
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Better service online
Expectations were high in May 2019 when Boroondara Council, Victoria, launched its new online pet registration form. Designed for and tested with customers, the integrated…
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Improvements since amalgamation
Inner West Council, New South Wales, has completed an 18 month review of its operational service areas, including resource recovery, civil works, parks and streetscapes…
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From rubbish bin to dinner plate
This Christmas, your festive crayfish meal may be caught in a craypot made from recycled rubbish bin lids, thanks to an innovative collaboration between the…
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Agenda and minutes solution to transform local government sector*
Creating and distributing council meeting agendas and minutes can be tedious and time consuming. Harbour Software’s Doc Assembler solution streamlines this process for local government…
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Reframing the best practice approach*
By Rhonda Skelton Often when we are seeking a solution to address an organisational issue, we look to those stellar examples that have been promoted…
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Waste campaign success
China’s ban in early 2018, on recyclable materials from Australia, prompted the City of Gosnells, Western Australia, like many local governments, to act quickly to…
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High achiever – Circular Head Community Services team
Twilight on the Duck will return to Smithton, in January 2020. The Australia Day family event, held on the foreshore of the Duck River, is…
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High achiever – Erica McKinnell Community Service Project Officer, Break O’Day Council
The day 30,000 people came to town will be remembered by Break O’Day Council Community Services Project officer, Erica McKinnell, as the highlight of her…
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Effective procurement ensures sustainability*
Sustainability is often discussed in environmental or community terms, but financial sustainability and the health of the organisation is often overlooked. If the business itself…
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Cultivating mindfulness and leadership
Cardinia Shire Council, Victoria, introduced a monthly mindfulness program into its Operations business unit, in February this year. The program aims to support its people…
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Councillor profiles – Mayor Wayne Thomas Clare and Gilbert Valleys Council
Clare and Gilbert Valleys is a beautiful and productive environment with a diversity between broad acre, viticulture and tourism. Our residents enjoy a quality lifestyle,…
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Councillor profiles – Mayor Kay Rasheed Kingston District Council
Kingston SE is a three hour drive south east of Adelaide, on Lacepede Bay. The first settlement beyond the spectacular Coorong, it is Gateway to…
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