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  • Summit provides inspiration for the next generation

    Summit provides inspiration for the next generation

    Redland and Logan city councils, Queensland, have held the inaugural Young Entrepreneurs Summit (YES), providing inspiration for a new generation of innovators. The summit– a…

  • Staff learning and development is key to success

    The City of Armadale, Western Australia, has an outstanding track record of recruiting and developing a skilled workforce by providing a wide range of training…

  • Setting customer  service standards

    Setting customer service standards

    Barossa Council, South Australia, has implemented an ambitious Change Program, which aims to break down service delivery silos within the organisation and deliver leading customer…

  • Tasmanian mayors seek industry training hub

    Councils from the Murchison region have urged the Federal Government for a priority roll out of the proposed industry training hub in Burnie. The Mayors…

  • Holistic approach to foster employee wellbeing

    Holistic approach to foster employee wellbeing

    Lake Macquarie City Council, New South Wales, is taking an all-inclusive approach to fostering employee wellbeing and strengthening organisational productivity. Initially launched in 2017, the…

  • Harvard professor hosts civic innovation masterclass

    Harvard professor hosts civic innovation masterclass

    The City of Canning, Western Australia, recently partnered with Dr David S. Ricketts to bring local government leaders from across the state together for an…

  • Hoops to help the homeless

    Hoops to help the homeless

    What started as a small idea with Moreland City Council, Victoria, gardener and basketball fanatic, Chris Worner, looking for a way to help rough sleepers…

  • The importance of risk management education for councils*

    Risk management, the simple mention of the term in councils invokes a range of reactions, the most usual of which is an eye roll.  There…

  • Training in mental health first aid

    Training in mental health first aid

    To help support staff in the workplace, two Tasmanian councils have implemented mental health first aid training, enabling staff members to provide compassionate and confidential…

  • Caloundra serves up an ace

    Caloundra serves up an ace

    The Sunshine Coast Tennis Centre in Caloundra, Queensland, is set to become the region’s premier tennis facility with a multi-million dollar upgrade on target for…

  • Resource sharing a winner

    Resource sharing a winner

    Sharing staff resources with neighbouring councils is helping upskill employees and increase revenue for the Mid Murray Council, South Australia. Council’s Development and Environmental Services…

  • Community says it’s a top place to live

    The 2019 biennial MARKYT Community Scorecard survey has shown the Town of East Fremantle, Western Australia, to again be one of the highest performing local…

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