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  • Service standards launched

    Service standards launched

    Banyule Council, Victoria, has committed to deliver better customer service and quicker responsiveness to its community. The Banyule Service Promise, launched in November, is the…

  • Sensor network fights congestion

    Sensor network fights congestion

    Western Sydney City Deal councils have received $700,000 for the Western Sydney Parkland Sensor Network project in round two of the Federal Government’s Smart Cities…

  • Improved services and savings recognised

    Improved services and savings recognised

    Inner West Council, New South Wales, has received recognition for it’s continued efforts to harmonise and improve services at the annual Local Government Procurement Awards. …

  • Combining for road upgrade

    Combining for road upgrade

    Mid-western Regional Council, New South Wales (NSW), has completed an $18.7 million upgrade of Ulan Road, connecting Mudgee to mining operations and the Golden Highway. …

  • User-friendly online tool

    Brimbank City Council, Victoria, has developed a new user-friendly tool that helps calculate and pay a Development Contributions Payment (DCP) through a simple online process. …

  • Recycling options grow

    Australian Capital Territory (ACT) participated in last month’s National Recycling Week, to help raise awareness of good recycling behaviours along with the environmental and economic…

  • Socialising with customers

    Socialising with customers

    After a successful trial in 2017, Lake Macquarie City Council, New South Wales, has expanded its customer service platforms to include social media.   Council’s…

  • More trainees and apprentices

    More trainees and apprentices

    Fraser Coast Council, Queensland, is about to recruit 11 new trainees and apprentices thanks to a grant through the Local Government Association of Queensland from…

  • Recycling audit shows education is key

    A Willoughby City Council, New South Wales (NSW), survey of resident’s bins has found plastic bags and soft plastic remain the most frequent contaminants in…

  • Practicing Sustainable Development Goals

    Practicing Sustainable Development Goals

    Director of the United Nations (UN) Information Centre, Christopher Woodthorpe, has had a first-hand look at how City of Newcastle, New South Wales, is implementing…

  • Gas extraction cleans tip site

    Gas extraction cleans tip site

    Redlands City Council, Queensland, has announced Stage 2 of the Birkdale Landfill Gas extraction project which captures methane for electricity generation. Redland City Mayor, Karen…

  • Students get a handle on mental health

    Students get a handle on mental health

    Benalla Rural City, Victoria, received entries from 35 year 8 students for its Live4Life competition, which encourages young people to submit a creative project to…

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