News
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Customer journey mapping fixes the pain
In its bid to create great customer experiences, Lake Macquarie City Council in New South Wales is using customer journey mapping to systematically identify and…
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Community leads on park design
Moree Plains Shire Council in New South Wales has trialled a new community consultation process to help inform the design of a park and family…
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Social media engages community
Upper Lachlan Shire Council in New South Wales has developed its Facebook page as a tool to actively engage with the community. The Council was…
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Architectural success behind first AFL game in Ballarat*
The first of hopefully many AFL games was played at Mars Stadium in the Victorian regional capital of Ballarat in August. Featuring the Eureka grandstand…
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Community encouraged to think big
Narrabri Shire Council in northern New South Wales has engaged a diverse cross section of its community to help inform future planning. In late 2016…
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Corporate Real Estate – Management and Systems*
A familiar debate within all medium to large organisations centres on whether there are benefits to outsourcing requirements for property services compared to managing them…
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Engaging the community online
The City of Nedlands in Western Australia is communicating with residents via an online engagement hub – which has become something of a success story…
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Future directions – By Waudi Tahche, General Manager People and Culture, Cardinia Shire Council
In February, Cardinia Shire Council was awarded Gold accreditation under the global Investors in People Standard, until 2019. We were extremely proud to be the…
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Tasmanian council makes leap to cloud
Brighton Council, which straddles Hobart’s northern fringe, has become the first Tasmanian council to go ‘serverless’. The organisation joins a growing wave of innovative businesses…
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Enriching neighbourhoods with community hubs
The City of Stirling in Western Australia is establishing community hubs to provide residents with grouped facilities, resources and spaces in and around one central…
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High Achievers – Sam Dilena Manager Infrastructure & Engineering Services, Town of Gawler
Located just beyond the urban fringe of Adelaide, the Town of Gawler is notable for being South Australia’s first country town. Nowadays, the area…
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Enhancing open space
After six years of park improvements worth almost $34 million, the City of Gosnells in Perth is keen to build on its success as the…
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