News
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Questions to ask yourself when buying or implementing payroll or HR software*
Buying and implementing new software for your organisation can be a daunting task. When you couple it with the fact that the new software will…
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Volunteers bolster healthy lifestyle program
In the City of Holdfast Bay in South Australia, volunteers are helping to deliver important council programs whilst gaining on-the-job training. When Commonwealth funding for…
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Universal design means access for all*
Access Institute sets the benchmark for access and universal design education and training relating to the built environment. We create a dynamic and energised training…
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Practical skills for policy professionals*
The University of Technology Sydney’s Institute for Public Policy and Governance (UTS:IPPG), incorporating the Centre for Local Government (UTS:CLG), has launched a new postgraduate course…
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Outstanding customer service
The City of Melville in Western Australia has received outstanding results for customer service. Assessed by the country’s leading independent customer service organisation − the…
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Regional shire breaks the mould
The Shire of Dardanup in Western Australia is bracing for unprecedented urban and industrial expansion, and is innovating to meet the challenges that come with…
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Future directions – Darrin Cunningham, Economic and Community Development Manager, Kentish Council
Latrobe and Kentish Councils in North West Tasmania have embarked on an ambitious program to increase their efficiency and financial position by sharing systems, assets…
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Procurement helps mitigate risk *
By Rob Cook, Marketing Manager, TenderLink Procurement, as the link between organisations and their external suppliers, plays a crucial role in ensuring business success. Gone…
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Keeping customers happy
Waverley Council in New South Wales prides itself on providing exceptional service to the community with extended trading hours at a state-of-the-art customer service facility.…
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The Pavilion warming up for winter*
Just as the temperatures cool down things are heating up for staff at The Pavilion Kiama. The venue’s dynamic duo of Jackie Hall and Hope…
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Mining heritage on display
The Regional Council of Goyder in South Australia has upgraded a historic display to preserve the region’s mining heritage. A new enclosure has been constructed…
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Rebuilding in the wake of tragedy
After a devastating fire a few years ago, South Australian councils including Wakefield Regional Council are building up resilience and strengthening inter-local government relationships. In…
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