News
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Innovative tool to improve disability access and inclusion
A new benchmarking tool encourages organisations to measure and increase the participation of people with a disability in their workforce. The Australian Network of Disability…
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Aboriginal council of the year
Lake Macquarie City Council has won Council of the Year at the 2016 New South Wales Local Government Aboriginal Network Awards. The award recognises Council’s…
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iFerret provides transformation for Local Councils*
The iFerret search and discovery solution developed by iPLATINUM is now installed at 37 councils across Australia and New Zealand and is becoming widely recognised…
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Customer service elementary with new business system
In August, the City of Gosnells in Western Australia launched its new Contact Centre to improve customer service for the 65,000-plus people who call the…
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Support networks for staff
Isaac Regional Council has introduced a new policy that provides support for its employees if they experience domestic violence. Mayor Anne Baker said the policy…
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Moving to the cloud
Yarra City Council is leading local government in its move to a public cloud platform. Many of us are familiar with cloud computing when it…
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Data helps improve productivity
Many councils have seen the light when it comes to improving asset management efficiency through the use of emerging technologies – but it’s how the…
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At-call kerbside collections management processes*
Wastedge.com has recently introduced best practise cloud systems for “At Call” hard-waste collections, allowing residents to book their own collections on council branded self-service portals…
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Future Directions – From Waratah-Wynyard Council, Tasmania
Waratah-Wynyard Council, like many other councils, is looking to the future to ensure its ongoing sustainability. With external funding sources often unreliable, the General Manager…
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Best practice procurement aids innovation*
By Rob Cook, Marketing Manager, TenderLink Procurement is often seen as an administrative burden standing in the way of efficiency. Used incorrectly, it can be…
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Open data encourages innovation
Moreton Bay Regional Council in Queensland has adopted a new Open Data Policy, opening up new opportunities for the region’s innovators and entrepreneurs. The new…
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Tiny homes, big impact
A sustainable design competition in the Northern Rivers in News South Wales is encouraging people to consider the value of tiny homes. Imagine a sustainable…






