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  • Innovative tool to improve disability access and inclusion

    A new benchmarking tool encourages organisations to measure and increase the participation of people with a disability in their workforce. The Australian Network of Disability…

  • Aboriginal council of the year

    Aboriginal council of the year

    Lake Macquarie City Council has won Council of the Year at the 2016 New South Wales Local Government Aboriginal Network Awards. The award recognises Council’s…

  • iFerret provides transformation for Local Councils*

    The iFerret search and discovery solution developed by iPLATINUM is now installed at 37 councils across Australia and New Zealand and is becoming widely recognised…

  • Customer service elementary with new business system

    In August, the City of Gosnells in Western Australia launched its new Contact Centre to improve customer service for the 65,000-plus people who call the…

  • Support networks for staff

    Isaac Regional Council has introduced a new policy that provides support for its employees if they experience domestic violence. Mayor Anne Baker said the policy…

  • Moving to the cloud

    Yarra City Council is leading local government in its move to a public cloud platform. Many of us are familiar with cloud computing when it…

  • Data helps improve productivity

    Data helps improve productivity

    Many councils have seen the light when it comes to improving asset management efficiency through the use of emerging technologies – but it’s how the…

  • At-call kerbside collections management processes*

    Wastedge.com has recently introduced best practise cloud systems for “At Call” hard-waste collections, allowing residents to book their own collections on council branded self-service portals…

  • Future Directions – From Waratah-Wynyard Council, Tasmania

    Future Directions – From Waratah-Wynyard Council, Tasmania

    Waratah-Wynyard Council, like many other councils, is looking to the future to ensure its ongoing sustainability. With external funding sources often unreliable, the General Manager…

  • Best practice procurement aids innovation*

    By Rob Cook, Marketing Manager, TenderLink Procurement is often seen as an administrative burden standing in the way of efficiency. Used incorrectly, it can be…

  • Open data encourages innovation

    Open data encourages innovation

    Moreton Bay Regional Council in Queensland has adopted a new Open Data Policy, opening up new opportunities for the region’s innovators and entrepreneurs. The new…

  • Tiny homes, big impact

    Tiny homes, big impact

    A sustainable design competition in the Northern Rivers in News South Wales is encouraging people to consider the value of tiny homes. Imagine a sustainable…

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