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  • Keeping tabs on the environment

    An operational change at the Warwick Wastewater Treatment Plant is a plus for the environment and has resulted in significant savings for Southern Downs Regional…

  • Improving organisational life

    By Dr Karen Borgelt, Manager of People and Performance Gladstone Regional Council. Over the last eighteen months learning and development at Gladstone Regional Council in…

  • Enhancing the user experience

    Enhancing the user experience

    The City of South Perth has launched a new user-friendly website. The site went live on Monday 29 August. Developed over 12 months, the site…

  • Human resources and payroll solutions*

    Recent investment into human capital solutions has positioned Frontier Software as one of the industry leaders, exhibiting two of the leading technology components: mobile enablement…

  • Outstanding service recognised

    The City of Melville has received an ‘outstanding rating’ from the Customer Service Institute of Australia (CSIA). The Western Australian council recently received its reaccreditation…

  • Cape York community strengthens business outlook

    Hoping to increase its economic fortunes, Aurukun Shire Council in Queensland has appointed a new Business Development Officer.  Involving Traditional Owners in tourism and encouraging…

  • Sustaining a growing population

    Sustaining a growing population

    The City of Sydney has released its first social sustainability policy after close consultation with the community. The policy ‘A City for All’ includes actions…

  • Physical activity project vies for national award

    Logan City Council’s Sports, Leisure and Facilities Branch has undertaken an innovative study into the activeness of its local community. The ‘Active Logan Participation Study’…

  • Snapping and solving

    Snapping and solving

    Noosa Council is embracing smartphone technology to make communication more efficient. Reporting a pothole, graffiti and a host of other issues to Council just got…

  • Emerging leaders

    Inspired by the LG Pro leadership programs, Hepburn Shire Council identified the need to develop its internal leadership capability.  In 2015 the Victorian council developed…

  • Council childcare leads the way

    Council childcare leads the way

    Australia’s national childcare and education authority recently found local-government owned and operated services have higher standards than their commercial counterparts. An Australian Children’s Education and…

  • Bluetooth technology makes river monitoring easier

    Bluetooth technology makes river monitoring easier

    Central Coast Council has embraced Bluetooth technology to help monitor and protect the health of its local waterways. Council’s Catchments Management Officer, Ken Brookes, said…

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