Over the past thirteen years VersaDev has worked with councils across Australia with the purpose of delivering efficiencies and savings. The latest release of versaSRS (Version 6) shows our commitment to developing a world class product, developed and supported in Australia, that delivers above its weight.
Councils have reaped the benefit from the use of versaSRS across multiple business units replacing paper based and manual systems, such as spread sheets. The benefit of versaSRS is that it extends beyond the traditional case management system to benefit multiple teams and allows continuity of service. Built-in management reports provide a holistic view to business, giving visibility on team workload and associated day to day tasks.
“versaSRS has greatly improved the entire business process for service requests from start to completion … and we have only touched the surface of what the software is really capable of.” Jannis Seccafien, Adelaide City Council.
The IT Department benefits from the ability to track user requests, faulty assets, scheduling maintenance on assets and supplier requests electronically. This allows team members to effectively communicate and track progress across their responsible areas.
Property Management however, benefits from being able to track related issues and qualify them so that the right people action the right things at the right time.
See how Adelaide City Council efficiently streamlined and benefited from implementing a solution that performs under pressure:
www.versasrs.com/councils or www.versasrs.com/v6 or www.versadev.com
For more information also visit www.versasrs.com/lga_article.aspx
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