Community participation

Developed as an organisational tool for Queensland’s Mackay City Council, the Community Participation Resource Kit is assisting Council staff to simplify the process of community participation. The Kit contains a Code of Ethics, theoretical information on community consultation along with practical examples of various participation plans, information on how to plan public meetings, and an evaluation process.

“Each step of the process is clearly and logically defined to assist staff in the development, implementation and evaluation of community participation activities,” said Council’s Manager Community Development, Janice Kilbourne.“These activities are intrinsically linked to Council’s Corporate Plan and allow programs and services to be reflective of residents’ issues and priorities. It has led to the enhancement of community ownership of projects, satisfying community expectations of social justice principles; and has added value to Council’s decision making processes by drawing on the skills and wisdom of community members.”

What Council has achieved is greater commitment from the community through their involvement and discussion of ideas and options.

“Development of the Kit has made a positive impact in terms of the whole organisation being aware of the need for uniform, well planned community participation methodologies and having the necessary tools to ensure meaningful and professional participation activities,” Janice Kilbourne said.

For further information, contact Janice Kilbourne on (07) 4968 4433.