The Town of Victoria Park’s Ranger Services team was awarded a High Commendation by the Customer Service Council of Western Australia at an awards night held in December.
Situated immediately south of the City of Perth, Victoria Park is bordered by the Cities of Perth, South Perth, Belmont and Canning. Covering an area of 18 square kilometres, the Town has a population of just over 28,000 people.
The award recognises the high quality of customer service provided by the Ranger Services team to the community of Victoria Park.
Ranger Services submitted the nomination in the Division of a Large Organisation category. Council’s submission addressed criteria including service innovation and leadership, responsiveness to customers, customer service standards and processes, service direction – long and short term, and training and development for service improvement.
Victoria Park CEO, John Bonker, said the award was testament to the dedication and strong principles adopted by members of the Ranger Services team and a reflection of the organisation’s high service levels.
“Our entire organisation has a commitment to always doing the right thing, ethically, morally, legally and professionally,” he said. “We know our community and value their views and involvement in the work we do on a daily basis. By keeping one step ahead of emerging trends, needs and opportunities and providing very professional service, the Town’s staff have established themselves as leaders in the provision of quality customer service.
“Victoria Park is very proud to receive this award on behalf of our Ranger Services team. We will continue to enhance service levels across the organisation for the benefit of our customers.”
