Home » Online program improves induction process

Online program improves induction process

Together with human resource consultants, Chandler Macleod, Mackay City Council has developed and successfully trialled a working model of an online induction program for the entertainment industry, via its Mackay Entertainment Centre.

Currently, the industry has different Workplace Health and Safety (WH&S) induction practices for each site.

The aim of the online program is to improve upon and develop uniformity in site specific induction practices through a program that could be adopted by all entertainment venues in Australia.

Mackay’s Executive Manager Community and Customer Services, Erica Nagle, said the program will provide consistency while ensuring compliance with current legislative requirements.

“The program will enhance safety awareness nationally within the entertainment industry by introducing best practice training and methodology,” she said. “It will ensure that all involved in the entertainment industry have received a generic WH&S induction and have an understanding of requirements and obligations as required by the Queensland Workplace Health & Safety Act 1995. It will also ensure that they have an understanding of industry specific safety requirements.”

After much success with a similar project with the mining industry, Chandler Macleod approached the Queensland Industry Development Scheme (QIDS) with a proposal to endorse and fund a trial of the induction at the Mackay Entertainment Centre. Funding was approved and a series of workshops involving Workplace Health and Safety consultants, online induction consultants and entertainment industry specialists were held to develop time frames, content and modules.

Erica Nagle said the program is also aimed at people involved in community organisations, community arts groups, the business sector and local school groups, who use performing arts venues for various activities.

“As members of the community are inducted and instructed into safe WH&S practices, there will be a significant drop in the number of WH&S incidents/accidents recorded,” she said. “By being online and self paced, workers can access the program at any time and once completed, the induction will be accepted in any venue throughout Australia, thus eliminating time consuming site inductions at every venue for those involved in touring.”

Erica Nagle said that a similar online, self paced induction program could easily be developed and adopted by Council’s throughout Australia as part of the training/induction process for new staff.

“The process could lead staff through issues relating to areas, such as WH&S legislation, risk management, evacuation procedures, hygiene, equal employment opportunities, code of conduct, electrical safety awareness and so on,” she said. “The modules presented to staff can be easily adapted to the requirements of the individual Council. Councils will benefit through reduced staff costs associated with the induction process and new staff will be fully briefed, informed and aware of all issues relating to their employment.”

The program is expected to be fully operational in 2008. For further information contact Erica Nagle on (07) 4968 4444.

Digital Editions


  • Redlands Koala population stable

    Redlands Koala population stable

    Redland City Council has become the first local government in south-east Queensland – and within the koala’s federally-listed northern endangered range – to report stabilisation…

More News

  • New deputy for Liverpool

    New deputy for Liverpool

    Councillor Peter Harle has been elected Deputy Mayor of Liverpool City Council following the resignation of Cllr Dr Betty Green. Councillor Harle, who has served the office in the past,…

  • Erosion reef wins awards

    Erosion reef wins awards

    A West Australian-first coastal erosion research reef installed off C.Y. O’Connor Beach in 2022, reducing wave height and energy and blossoming into a thriving habitat, took out the 2025 WA…

  • More rehabilitation works for Coffs

    More rehabilitation works for Coffs

    Scores of local flood-damaged roads will be improved after the City of Coffs Harbour determined to expand rehabilitation works. An initial program of stabilisation works had already been approved for…

  • First-class Pump Track opens in Ballina

    First-class Pump Track opens in Ballina

    Ballina Shire Council is thrilled to announce the completion of the new Ballina Pump Track at Kingsford Smith Reserve in the heart of Ballina. Designed to national competition standards, the…

  • Fraser Coast support announced

    Fraser Coast support announced

    Fraser Coast Regional Council has renewed and expanded its support for three key emergency services – the Royal Flying Doctor Service (RFDS), LifeFlight, and local Rural Fire Brigades. At their…

  • Council named among Australia’s most inclusive employers

    Council named among Australia’s most inclusive employers

    Lake Macquarie City Council has become one of only two local government organisations in Australia included in a benchmark list of inclusive employers. The Diversity Council of Australia (DCA) added…

  • New deputy in Griffith

    New deputy in Griffith

    Griffith City Council has elected Councillor Scott Groat as the new Deputy Mayor at the Ordinary Council Meeting held on Tuesday, 28 October 2025. Cr Groat will hold the position…

  • Planning for the future

    Planning for the future

    Cowes Primary School students brought plenty of energy and curiosity to Berninneit Cultural Centre in mid-October for a special Meet the Mayor visit as part of their Community Walk. Organised…

  • Wollongong named as host city

    Wollongong named as host city

    Wollongong has been announced as the host city for the 2026 Local Government NSW (LGNSW) Annual Conference, following a warm invitation from the Lord Mayor of Wollongong Councillor Tania Brown…

  • Grant secured for Northwood Street Road Safety Masterplan

    Grant secured for Northwood Street Road Safety Masterplan

    The Town of Cambridge, in partnership with the Flower District Town Team, has been awarded a 2025 Streets Alive Stream Two Grant to develop the Northwood Street Road Safety Masterplan.…