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Fremantle City Council has relocated its visitors centre and introduced visitor guides to better assist people visiting the City.
Council’s Economic Development and Marketing Coordinator, David Duncanson, said the City now has two great resources for tourists in two top locations. He said the visitor centre is still located within the Town Hall Centre, but has moved 100 metres into bigger and better premises.
“The move is a result of an expected increase in visitor numbers and the need for ongoing development and servicing of the tourism industry in Fremantle,” he said. “The centre has undergone a smooth transition in its move and remains a popular port of call for people seeking information.”
The centre, which is privately operated and subsidised by Council, is now better positioned to service visitors’ needs. It has prominent new signage, enabling people to find it easily as they pass through Kings Square – a central Fremantle location.
Council’s 25 recently appointed volunteer visitor guides are also on hand to point people in the right direction. Council acknowledged there was a need to greet visitors at the railway station and to direct them to the various attractions in Fremantle. Fremantle visitor guides are based at the station, ready to pass on their local knowledge as people arrive. They wear a distinctive uniform, designed by a local fashion student, so they are easily identifiable.
David Duncanson said each volunteer underwent a one day introductory training program and works a two hour shift every fortnight.
“The guides are also part of an ongoing familiarisation program, keeping them up to date on the Fremantle tourism scene,” he said. “They meet with Council monthly, in a different tourist destination, so that operators can pass on information about their attraction. The meeting also enables Council to obtain feedback on how the initiative is going.”
For further information on the guides, contact David Duncanson on (08) 9432 9770.