Safety Link provides a reliable and efficient 24 hour national personal response service that links clients with family, friends or emergency services in times of need. The Safety Link service is designed for people who spend time alone, or with a frail partner, and who may be at risk due to advanced age, ill health or a disability.
The service allows clients to continue their everyday routine, safe in the knowledge that should they need to summon assistance, Safety Link will be there 24 hours a day.
There are two components of the Safety Link system: the personal pendant, which is a lightweight, water resistant alarm button that can be worn either as a neck pendant or a wrist pendant, and the alarm unit.
The alarm unit plugs into the existing telephone system and is powered by mains electricity. It also has a battery backup in the case of power failure.
When the personal pendant is pressed, it sends a radio signal to the alarm unit, which in turn rings the response centre.
When an alarm call is received at the response centre, one of Safety Link’s fully trained monitoring staff will attempt to make telephone contact with the client to establish the appropriate action to take.
If contact cannot be made with the client, the monitor will telephone the client’s nominated ‘contacts’, who may be a family member or neighbour, to check on the client’s wellbeing. Should a contact not be available, a 24 hour emergency service will be called.
For further information contact Safety Link on 1800 813 617, fax (03) 5331 7572 or visit www.safetylink.org.au
*Copy supplied by Safety Link
