by Corinne Morgan*
Whether it is in our professional or personal life, there is little argument that good communication skills are vital.
In the workplace this is an essential ingredient for effective leadership and strong teams. At home or in our daily social interactions, it is paramount that we are communicating effectively.
Author and Trainer Rum Charles’ recently published book, The Shower, the Course and the Thought Bubble – 5 Steps to Successful Communication, is an easy to read, thought provoking guide that will help you to hone your skills in this area.
Rum Charles takes us on a journey, using ‘participants’ from one of his ‘seminars’, as they identify and discover how relevant the five keys to successful communication can be in their everyday lives.
Using the participants’ variety of backgrounds, he challenges them to move away from preconceived ideas about how well they are actually communicating with others.
Their anecdotal stories as they grasp and apply his five steps to successful communication to their work, family and social life experiences is a simple and very practical means to discover the importance of empathy, questioning, understanding, action and leadership (EQUAL).
Rum Charles promised that I would be able to read his book between Melbourne and Sydney. I am not quite that fast a speed reader but it was certainly achievable on a Melbourne to Brisbane flight.
Anyone wanting to improve their communication skills will find this a useful resource and one worth revisiting from time to time to ensure they don’t slip back into old habits that can impede their effective communication.
The book is available through Brolga publishing: go to
www.brolgapublishing.com.au or contact Rum Charles at
Indigo Training on (03) 9820 0277.
*Corinne Morgan is Editor of Local Government FOCUS.
