No more will many South Australian residents worry that they have the wrong night for rubbish collection.
Councils have identified confusion about bin night, recycling and hard rubbish collection information as some of the most significant ‘first world problems’ facing residents.
In response, the Local Government Association South Australia (LGA SA) has worked closely with service providers Deloitte Digital and Esri Australia to develop the My Local Services app, a state-wide application which delivers local information, about local services to local communities.
LGA SA Acting President, Mayor Lorraine Rosenberg said the My Local Services app is a ‘powerful tool for engaging local communities’ with Councils across South Australia.
“The app provides users with access to a wealth of Council information answering frequently asked requests about Council services and also contains a feature which allows residents to report local problems to their Councils.
“To date 22 Councils have implemented the app as part of an early adopters program, so communities from Orroroo Carrieton to Naracoorte Lucindale, in the Riverland and across metropolitan Adelaide will be able to use the new service.”
Information available from the app includes bin pickup, recycling services, rates, dates of fire bans and dog registration.
Information will change depending on the users location to provide up-to-date information wherever they may be.
Mayor Rosenberg said it is impossible to ignore the community take-up of smart phone technology as Australia clearly moves to the mobile as the primary device for accessing information.
“Basically, the My Local Services App provides a complete and interactive access to Council services and information and in turn allows Councils to direct message ratepayers using Push Notifications to inform residents about local news, events and issues.
