Home » Authentic engagement more important than ever

Authentic engagement more important than ever

The value of authentic Community and Stakeholder Engagement in Local Government is now more important than ever according to the International Association for Public Participation (IAP2).

Factors such as the erosion of trust in institutions and organisations, increased social media use and interest in global issues means communities and stakeholders now expect meaningful engagement (public or civic participation).

Better engagement means better outcomes for Council, their projects and their community.

The IAP2 is the peak body for community engagement in Australasia.

As a non-profit membership and training organisation, IAP2 supports local government through a suite of training courses, resources, case studies, awards programs, knowledge-sharing events, tools and templates.

IAP2 also delivers customised training in-house to Local Government. In fact, the IAP2 Australasia Certificate in Engagement is recognised by Local Government and other agencies as pre-requisite training for engagement professionals.

IAP2 has you covered with a variety of courses:

• Engagement Essentials

• Engagement Design

• Engagement Methods

• Conflict in Engagement

• Engaging with Influence

• Engagement Facilitation

• Engagement Evaluation

• Strategies for Complex Engagement

• Building an Engaging Organisation

• Delivering Deliberative Engagement

• Facilitating the Tough Stuff

Courses are available online in our virtual classroom, or can be delivered in person in your workplace.

IAP2 recently held a series of webinars on Deliberative Engagement and changes to the Victorian Local Government Act (2020), with recordings freely available on our website iap2.org.au

Representatives from IAP2 Australasia will be available and very happy to chat to about engagement needs at the 2022 National General Assembly in Canberra. They hope to see you there!

Digital Editions


  • Greater Geraldton bridge lauded

    Greater Geraldton bridge lauded

    City of Greater Geraldton bridge replacement project wins prestigious engineering award Inovative engineering has earned the recently completed Nangetty-Walkaway Road Bridge Replacement Project top honours…

More News

  • Big attraction for tiny town

    Big attraction for tiny town

    Dozens of tourists have created history as the first passengers in decades to arrive in the tiny southern Queensland town of Thallon by rail. Excited passengers travelled for hours on…

  • Together Butchulla Talk

    Together Butchulla Talk

    A new Indigenous book celebrating the Butchulla language and local animals was launched at Hervey Bay Library earlier this month with storytime, language, dance and art activities for families to…

  • New Logan arena

    New Logan arena

    An upgraded arena for equestrians has officially opened at Skerman Park in North Maclean. Logan City Council delivered the $928,000 project, which includes a weatherproof roof, to support members of…

  • Noosa mastering AI

    Noosa mastering AI

    Digital Hub is trying to help Noosa locals get the most out of AI. Mastering AI can make life easier in countless ways. From planning weekly meals with specific dietary…

  • Change in the weather

    Change in the weather

    AUSSIE FLOOD RESCUE It’s obvious to everybody that we are seeing weather changes. It appears to be more erratic and frequent than ever before. Local government bodies are plagued by…

  • Dandycon set to return

    Dandycon set to return

    Dandy Con, Greater Dandenong’s much loved comic and pop culture festival, returns on Saturday 11 April 2026 between 11am–4pm, bigger than ever. This free, all ages event fills Dandenong Library,…

  • A creative future for Kingston

    A creative future for Kingston

    The community has been invited to help shape Kingston’s creative and cultural future. Kingston residents are being invited to help finalise the city’s cultural roadmap, with the Draft Creative and…

  • Tweed residents gunking up wastewater

    Tweed residents gunking up wastewater

    Tweed Shire Council is urging residents to rethink what they flush down the toilet and pour down the drain, after revealing that crews remove around 156 tonnes of rubbish and…

  • In memory of Chris Quilkey

    In memory of Chris Quilkey

    It was with great sadness that we learned that former Blacktown City Deputy Mayor and Councillor Chris Quilkey has passed away. First and foremost, our thoughts are with Chris’s family,…

  • Unit demolished as Ipswich flood recovery continues

    Unit demolished as Ipswich flood recovery continues

    Ipswich Mayor Teresa Harding has welcomed the demolition of Mihi Grove, a flood-hit 42-unit complex in Brassall purchased as part of the Queensland and Australian Government’s Resilient Homes Fund Voluntary…