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  • Start the year with

    It’s a great thing to be able to help someone in need. Accidents can happen at any time and it’s important to know what to…

  • Integrated Business System

    In November last year, Whyalla Council won the South Australian Local Government Association’s Regional Occupational Health Safety and Welfare Best Practice Award for implementation of…

  • Training the key ingredient

    The success of every organisation relies on its people, organisational culture, skills and knowledge, and technology. Training is an essential ingredient in ensuring this is…

  • Attracting key workers

    The UK Experience by Malcolm Morley * The recruitment of staff has become a major issue in the English public sector. Central Government is investing…

  • Graduate employment

    A pilot group of Sydney Councils has partnered with national consultancy, Chandler Macleod, to create the Local Government Graduate Development Program (LGGDP). This program aims…

  • Community participation

    Developed as an organisational tool for Queensland’s Mackay City Council, the Community Participation Resource Kit is assisting Council staff to simplify the process of community…

  • Customer service charters

    By providing high quality customer service yields, the Shire of Busselton is experiencing positive results for both Council and the community. The Shire of Busselton…

  • Streamlining Occupational Health

    Using Council’s Local Area Network (LAN) and email system, staff at the City of Norwood Payneham and St Peters in South Australia have developed a…

  • An Insight into

    Insight International Consultancy is a leader in the design, development and delivery of learning and training programs. “When working with organisations we determine needs before…

  • Blue Mountains staff development

    Blue Mountains City Council is undertaking a professional development program that is skilling up its employees, and at the same time assisting Council to achieve…

  • Cutting the cost of injury

    Health Services Australia (HSA) is to launch a new injury management program in 2003, focused on providing a holistic approach to injury management to better…

  • Resource sharing leads

    Despite the tyranny of distance, Human Resource Managers from four participating Pilbara Councils have come together to develop an effective Equal Opportunity and Diversity Management…

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