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  • Government goes for portable radio*

    The new state of the art Tait Orca range of handportable radios are playing an important part in changing the way Government organisations and emergency…

  • Putting customers first

    A computerised Customer Complaints Handling System (CCHS) has enabled staff at the Western Australian City of Joondalup to set a new standard in customer service…

  • Marion recycling boosts industry

    Having spearheaded the state in recycling services, South Australia’s Marion City Council’s green waste collection is now proving its value to one of the State’s…

  • Clever camera cleans up Brimbank

    Melbourne’s Brimbank City Council is using a high tech infra red camera to quickly and safely check drainage pits and storm water drains for blockages.…

  • Time travel confirms sewerage has no bugs

    Redland Shire Council has sent its sewerage monitoring and control systems on a journey through time to check the potential effects of the Millenium Bug…

  • New financial model a winner

    A changed approach to budget preparation has streamlined the process of service planning and brought about a focus on strategic objectives at Newcastle City Council.…

  • Best practice enterprise bargaining

    Western Australia’s Town of Kwinana, which won the WA Municipal Association prize for leadership in best practice in 1998, has successfully completed negotiations for its…

  • Message delivered and heard

    In just six months the Western Australian Town of Cottesloe has cut waste going to landfill by 34%, earning the Town the 1999 Waste Reduction…

  • Strategic Partnerships

    The Tasmanian Government has initiated Tasmania Together, a community driven social, environmental and economic plan, to guide the development of the State’s future. Partnership Agreements…

  • Some early results

    The first Councils to form Partnership Agreements with the State Government were Circular Head Council and Launceston City Council. Under its Agreement, Circular Head has…

  • Developing the Agreements

    At the outset protocol arrangements are agreed with each Council or group of Councils that are party to the negotiation of a single Agreement. These…

  • Circular Head accepts the challenge

    As the first Council to sign a Partnership Agreement with the State Government, Mayor Ross Hine believes that being a small Council, with a population…

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