News

Like many areas, Glenelg Shire in Victoria’s south west is still suffering from the economic downturn, particularly in the rural sector. Despite its many attributes,…

Recent outbreaks of salmonella and other food contamination in mainland States has focussed attention on Local Government responsibilities in the regulation and monitoring of food…

In March, 54 of Victoria’s 78 Local Government areas elected their first Council. All but one Council have now returned to elected representation following Statewide…

Hume City Council, located in the northwest region of Melbourne, is promoting itself to potential investors as one of the lowest cost, highest revenue areas…

In 1992 when Tasmania was undergoing a restructure process, as an alternative to amalgamating, Kentish and Latrobe Councils in the northwest of the State received…

While Council amalgamations have enabled cost savings in service delivery a hidden drawback can still exist for residents in some rural Shires. With Councils now…

In working towards achieving a customer satisfaction benchmark, Warringah Council on Sydney’s Northshore has introduced a range of payment options for all its goods and…

Since 1988, Gosford City Council’s Water and Sewerage Sections have been running a staff development program. The Program’s aim was to produce a pool of…

With a view to providing the best possible customer service, Mornington Peninsula Shire Council has just launched its new Customer Management System (CMS). Serving a…

The 9th National Local Government Engineering Conference, in conjunction with the International Congress of Public Works, draws its theme from the very reason for Local…

All Councils are service organisations, although you wouldn’t think so the way some Councils treat their customers says Manningham City Council Chief Executive Bob Seiffert.…

Keynote speaker David Rhodes has spent 20 years in Local Government and is well qualified to address delegates about “Creating Quality of Living in your…