News

Over the last 15 months Manningham has developed an integrated Customer Feedback System designed to track customer requests, suggestions and complaints, ensuring these are dealt…

Determined to ensure that all work is carried out as agreed in tender specifications, Council has set up a comprehensive Customer Satisfaction Survey Program. The…

With an emphasis on a practical appreciation of planning, conservation and development, the recent National Congress of the Royal Australian Planning Institute (RAPI) had the…

There is little doubt the key element of Local Government is community. ‘Community’ is the conglomeration of people who reside in an area. It is…

Famous for its unique zoo and characteristic rural lifestyle, Dubbo City Council in inland NSW has embarked on an extensive 20 year plan to determine…

“With a motion passing both Victorian Houses of Parliament, the same time as that passed by the Federal Parliament, we have reaffirmed our commitment to…

Following a reasonable settling in period, the Tasmanian Local Government Act 1993 is currently being reviewed. Now over two years since the Act came into…

Three Victorian Councils, the Cities of Port Phillip, Whitehorse and Manningham, were among 57 organisations recognised in this year’s Australian Quality Awards. An increasing number…

With responsibility for $74 million of ratepayers money, Parramatta City Council is determined to fulfil residents wishes when it comes to expenditure. For a tiny…

Back in 1990 Melbourne City Council took on a mission to make the City debt free. In October this year, it achieved that aim, and…

“Without doubt the most meaningful change initiative at Bankstown has been the introduction of self managing work teams,” said Mark Fitzgibbon, General Manager Bankstown City…

“Now that our future has been ratified by the community, it is full steam ahead,” said Paul Stevens, Gold Coast City Council’s Director Corporate Services.…