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Sharing best practice

Eleven large urban fringe Councils from around Australia are taking part in a ground breaking benchmarking project. By documenting their best practice achievements...

Nurturing local democracy

President of the International City Management Association and City Manager at Moreno Valley in California, Norman King told delegates that Australia and the...

FOCUS hits the Internet

This is how we announced our launch in the printed edition of FOCUS With the launch of FOCUS Online located at http://www.loc-gov-focus.aus.net...

Focal point for growth

Capalaba in Queensland's Redland Shire is undergoing major change with the opening of the new $8.6 million Capalaba Place. "Having evolved from...

Double the value

Integrated tackling of pressing issues is proving successful for the City of Noarlunga in South Australia. Unemployment and the environment are being dealt...

Prevention better than cure

Creating a healthy environment often requires a proactive approach. Melville City Council in WA believes that prevention is better than cure, thereby saving...

Recycling Champions

As the first Council in Australia to introduce separate kerb side recycling wheelie bins, Pine Rivers Shire has not stopped here. Covering...

Kingborough gears up for competition

The recent appointment of Rick McClean as General Manager of Tasmania's Kingborough Council provided one of the catalysts for an organisation review. ...

Code confirms customer commitment

Yarra Ranges Shire Council has underwritten its commitment to fair and honest, customer-oriented Local Government by producing a code of conduct for all...

Streamlined customer service

For the past few years, Manly Council in NSW has been using streamlined customer service based on computer technology. The Customer Action Request...

A vibrant new City

Following Local Government amalgamation in Victoria, the City of Darebin was established on 22 June 1994. Situated close to the centre of Melbourne,...

Putting quality first

"Quality Assurance means having processes and systems in place to meet internationally recognised standards and ensure we are competitive," said Anthony Camillo from...

Grants for Ku-ring-gai

Ku-ring-gai Council has rewarded community organisations with grants, distributing $97,000 in funding to organisations helping local residents. This year’s community grants were awarded in...