Streamlined customer service
For the past few years, Manly Council in NSW has been using streamlined customer service based on computer technology. The Customer Action Request...
A vibrant new City
Following Local Government amalgamation in Victoria, the City of Darebin was established on 22 June 1994. Situated close to the centre of Melbourne,...
Putting quality first
"Quality Assurance means having processes and systems in place to meet internationally recognised standards and ensure we are competitive," said Anthony Camillo from...
Supporting small business
Many people with technical skills or a good idea set up a business only to find their venture floundering due to lack of...
Call for nationwide cable solution
Around Australia, various Councils are taking action against, what is described by the Australian Local Government Association (ALGA) as, 'unplanned and unreasonable telecommunications...
De-amalgamation a regressive move
As Lord Mayor of Brisbane, Jim Soorley presides over Australia's largest Council. Popularly elected by some 534,000 electors, he represents the largest number...
Attracting health workers to rural areas
Attracting medical and nursing staff to country districts has required some creative thinking by rural councils, including the provision of housing and other...
Leader in quality assurance
When Logan City Council's Roads and Drainage Design and Operations Branches of the Department of Engineering Services received third party certification under Australian...
Regreening the City
The rapid growth in population and development in South East Queensland has brought many benefits to the region but a major drawback has...
Turning rubbish into $s and jobs
By diverting goods with resale value from going to its landfills, Logan City Council will not only generate healthy sales figures this financial...
Shape communities with IPWEA
The role civil engineers, asset management, infrastructure, and public works professionals play within local government and our communities is critical.
Whether it’s the long-term...
