News
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Bluetooth technology makes river monitoring easier
Central Coast Council has embraced Bluetooth technology to help monitor and protect the health of its local waterways. Council’s Catchments Management Officer, Ken Brookes, said…
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City takes action towards carbon neutrality
In the past three years, the City of Mandurah has reduced its greenhouse gas emissions by 10.7 percent through consistent investment in renewable energy. The…
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Lean thinking for business improvement
Willoughby City Council in New South Wales has introduced business improvement strategies in day-to-day operational processes – saving time and money. The role of the…
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Innovative tool to improve disability access and inclusion
A new benchmarking tool encourages organisations to measure and increase the participation of people with a disability in their workforce. The Australian Network of Disability…
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Aboriginal council of the year
Lake Macquarie City Council has won Council of the Year at the 2016 New South Wales Local Government Aboriginal Network Awards. The award recognises Council’s…
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iFerret provides transformation for Local Councils*
The iFerret search and discovery solution developed by iPLATINUM is now installed at 37 councils across Australia and New Zealand and is becoming widely recognised…
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Customer service elementary with new business system
In August, the City of Gosnells in Western Australia launched its new Contact Centre to improve customer service for the 65,000-plus people who call the…
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Support networks for staff
Isaac Regional Council has introduced a new policy that provides support for its employees if they experience domestic violence. Mayor Anne Baker said the policy…
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Moving to the cloud
Yarra City Council is leading local government in its move to a public cloud platform. Many of us are familiar with cloud computing when it…
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Data helps improve productivity
Many councils have seen the light when it comes to improving asset management efficiency through the use of emerging technologies – but it’s how the…
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At-call kerbside collections management processes*
Wastedge.com has recently introduced best practise cloud systems for “At Call” hard-waste collections, allowing residents to book their own collections on council branded self-service portals…
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Future Directions – From Waratah-Wynyard Council, Tasmania
Waratah-Wynyard Council, like many other councils, is looking to the future to ensure its ongoing sustainability. With external funding sources often unreliable, the General Manager…
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