News
-
Embracing the future
As a small Local Government covering only 4.9 square kilometres in the western suburbs of Perth, the Town of Claremont is in the midst of…
-
Community kitchen
Hobsons Bay City Council has applauded the Federal Government’s decision to allocate $9 million to the Community Chef project. Community Chef is a collaborative project,…
-
LG to play key part in COAG reforms
The 30 April meeting of the Council of Australian Governments (COAG) has set the path for Local Government to play a key role in reviewing…
-
Local spending
It is in difficult economic times like these that there is a danger of a kneejerk response based upon expediency rather than priorities. Experience has…
-
Business as unusual in Wellington
With a series of natural disasters recently occurring across the country, disaster recovery and emergency management are at the forefront of most councils’ minds. Wellington…
-
Software streamlines contract management*
Last month’s edition of Local Government FOCUS ran a story on the risks councils face when they outsource work to external contractors (see ‘Engaging contractors:…
-
Future directions in administration & management systems
An interview with Jane Trotter, General Manager Corporate and Community Services, City of Burnside, South Australia With the future of Local Government set to hold…
-
Melville achieves customer service accreditation
The City of Melville has achieved certification from the Customer Service Institute of Australia (CSIA) in line with the International Customer Service Standard (ICSS 2003–2006).…
-
CCTV conference for Australian Local Governments*
Hear from council users IP Surveillance in Action (IPSiA) 2009 is a one day seminar, taking place in Brisbane on Friday 12 June, showcasing some…
-
Copyright obligations – the overlooked risk*
Compliance, corporate governance and risk management all play an important part in managing councils’ financial and operational risks. But have you stopped to consider the…
-
New horizons for SA rating professionals
The successful attraction and retention of skilled employees is affected not just by economic and technological changes, but also by population and generational changes. Companies…
-
First call resolution ‘fact V fiction’
First call resolution has long been talked about within Local Government circles. Some claim it simply cannot be done, a few claim to have implemented…
Digital Editions
