Home » Maranoa introduces policy to recognise volunteers formally

Maranoa introduces policy to recognise volunteers formally

Kev Wilson enjoys meeting different people in his role as conductor of the Big Rig Train in Roma, Queensland, and Margaret Edwards sees time spent as a guide at the Information Centre as her contribution to community life.

Between them, the pair has been volunteering for

17 years – a total that climbs past 30 years when taking into account the contribution of fellow Big Rig volunteers Alan Faulkner and Ruth Cole.

All four Roma residents will be formally recognised for their contribution to regional tourism as part of a new volunteer policy introduced by Maranoa Regional Council in February.

“I’ve been tied up with volunteering in this community for many years, and have been at the Big Rig on a weekly basis since the time it was run by the Tourism Association and we used to serve visitors tea and scones,” Margaret Edwards said.

“I really enjoy it, particularly being helpful and being part of a welcoming outlook to town.”

Maranoa Regional Council CEO Stuart Randle said the new policy allows Council to officially recognise the contribution made by volunteers like Margaret.

“This policy acknowledges and supports those people who consistently give their time to keep many Council services running, particularly in the areas of tourism, sport and recreation, aged and community care,” he said.

“They are largely unsung heroes who play a very valuable role in making Maranoa’s communities diverse and vibrant, and we’d just like to say thankyou.”

Council will present a certificate of appreciation to volunteers upon completion of one, five and ten years of service.

A bronze plaque will be used to mark 15 years of service, a silver plaque for 20 years, and a gold plaque for 25 years.

Council staff can also nominate volunteers who have made an extraordinary contribution to the community for additional recognition.

As well as recognising volunteer service, the policy formalises Council’s process for recruiting volunteers and outlines the training required to work safely within specific fields.

It will also assist officers to meet statutory obligations in areas like workplace health and safety, child protection and working with the elderly.

Under the new policy, Council volunteers will be asked to fill in an application form and take part in a one off safety oriented induction.

Digital Editions


More News

  • Supporting Waverley

    Supporting Waverley

    Councils across NSW are being encouraged to continue to provide direct support for the Waverley community in the wake of December’s devastating terrorist attack at Bondi. In the aftermath of…

  • New deputy for Liverpool

    New deputy for Liverpool

    Councillor Peter Harle has been elected Deputy Mayor of Liverpool City Council following the resignation of Cllr Dr Betty Green. Councillor Harle, who has served the office in the past,…

  • Erosion reef wins awards

    Erosion reef wins awards

    A West Australian-first coastal erosion research reef installed off C.Y. O’Connor Beach in 2022, reducing wave height and energy and blossoming into a thriving habitat, took out the 2025 WA…

  • More rehabilitation works for Coffs

    More rehabilitation works for Coffs

    Scores of local flood-damaged roads will be improved after the City of Coffs Harbour determined to expand rehabilitation works. An initial program of stabilisation works had already been approved for…

  • First-class Pump Track opens in Ballina

    First-class Pump Track opens in Ballina

    Ballina Shire Council is thrilled to announce the completion of the new Ballina Pump Track at Kingsford Smith Reserve in the heart of Ballina. Designed to national competition standards, the…

  • Fraser Coast support announced

    Fraser Coast support announced

    Fraser Coast Regional Council has renewed and expanded its support for three key emergency services – the Royal Flying Doctor Service (RFDS), LifeFlight, and local Rural Fire Brigades. At their…

  • Council named among Australia’s most inclusive employers

    Council named among Australia’s most inclusive employers

    Lake Macquarie City Council has become one of only two local government organisations in Australia included in a benchmark list of inclusive employers. The Diversity Council of Australia (DCA) added…

  • New deputy in Griffith

    New deputy in Griffith

    Griffith City Council has elected Councillor Scott Groat as the new Deputy Mayor at the Ordinary Council Meeting held on Tuesday, 28 October 2025. Cr Groat will hold the position…

  • Planning for the future

    Planning for the future

    Cowes Primary School students brought plenty of energy and curiosity to Berninneit Cultural Centre in mid-October for a special Meet the Mayor visit as part of their Community Walk. Organised…

  • Wollongong named as host city

    Wollongong named as host city

    Wollongong has been announced as the host city for the 2026 Local Government NSW (LGNSW) Annual Conference, following a warm invitation from the Lord Mayor of Wollongong Councillor Tania Brown…