Home » Beyond RTC’s – Field Officer Network

Beyond RTC’s – Field Officer Network

Smaller communities will be better able to plan, establish and run their Rural Transaction Centres with the recent establishment of a Rural Transaction Centre (RTC) Field Officer Network. The Field officers will provide support and assistance to communities on the ground on an on-going basis.

The Network is part of a range of Programme enhancements to assist communities to establish RTCs.

It will provide communities with comprehensive and coordinated support and mentoring at every stage in the development and operation of their RTCs.

The field officers will actively promote the RTC Programme to individual communities, councils and regional organisations.

Field officers will also facilitate the development of individual business plans in consultation with communities and develop service agreements with RTC service providers.

They will also provide on going operational and management support for existing RTCs, including arranging access to appropriate professional and technical advice if required.

The network is managed by Brisbane based firm GRM on behalf of the RTC Programme and will provide between 12-15 full-time field officers who will be based in regional centres.

The network is expected to be operational from February.

The RTC Programme continues to gain momentum with the opening of a new Centre at Blackbutt, Queensland on 12 December, bringing the total number of operating RTCs to 20.

The Blackbutt RTC will provide the community and surrounding districts with services including Medicare easyclaim, Electricity Credit Union, Q-GAP, Centrelink, photocopying, Internet access, secretarial and business support and an interview room for visiting professionals.

Minister for Regional Services, Territories and Local Government, Senator Ian Macdonald and the Federal Member for Blair, Mr Cameron Thompson were on hand to congratulate the community and the Nanango Shire at the opening.

If you would like to discuss arrangements for field officer assistance or want information about the RTC Programme, please telephone the RTC Secretariat on freecall 1 800 038 160.

Digital Editions


  • Redlands on the runway to the Olympics

    Redlands on the runway to the Olympics

    Redlands Coast businesses and industry leaders have come together at a special event in Alexandra Hills to share ideas, network and forward plan for the…

More News

  • New paint technology at Alexandrina

    New paint technology at Alexandrina

    A paint trial is taking the heat out of Alexandrina’s council infrastructure. Alexandrina Council’s Alexandrina Wastewater division is trialing new paint technology to cool down the temperatures inside cabinetry housing…

  • Rotary honours library employee

    Rotary honours library employee

    Whyalla Public Library’s Chris Barsby has been recognised for her outstanding contribution to youth learning, receiving a Special Community Award from the Rotary Club of Whyalla. The award celebrates her…

  • Surfcoast Ecotourism champs

    Surfcoast Ecotourism champs

    Ecotourism Australia is proud to announce that the Surf Coast Shire has officially earned ECO Destination Certification, formally recognising the region’s adherence to global best practice sustainable tourism and environmental…

  • Special transformative project for Bayside

    Special transformative project for Bayside

    In the northwest pocket of Bayside City Council’s municipal boundary, something very special is happening. Yalukit Willam Nature Reserve is a transformative project. The former golf course-to-nature reserve conversion is…

  • Big attraction for tiny town

    Big attraction for tiny town

    Dozens of tourists have created history as the first passengers in decades to arrive in the tiny southern Queensland town of Thallon by rail. Excited passengers travelled for hours on…

  • Together Butchulla Talk

    Together Butchulla Talk

    A new Indigenous book celebrating the Butchulla language and local animals was launched at Hervey Bay Library earlier this month with storytime, language, dance and art activities for families to…

  • New Logan arena

    New Logan arena

    An upgraded arena for equestrians has officially opened at Skerman Park in North Maclean. Logan City Council delivered the $928,000 project, which includes a weatherproof roof, to support members of…

  • Noosa mastering AI

    Noosa mastering AI

    Digital Hub is trying to help Noosa locals get the most out of AI. Mastering AI can make life easier in countless ways. From planning weekly meals with specific dietary…

  • Change in the weather

    Change in the weather

    AUSSIE FLOOD RESCUE It’s obvious to everybody that we are seeing weather changes. It appears to be more erratic and frequent than ever before. Local government bodies are plagued by…

  • Dandycon set to return

    Dandycon set to return

    Dandy Con, Greater Dandenong’s much loved comic and pop culture festival, returns on Saturday 11 April 2026 between 11am–4pm, bigger than ever. This free, all ages event fills Dandenong Library,…