Home » Best Practice Guide for councils preparing for NBN rollout

Best Practice Guide for councils preparing for NBN rollout

The National Broadband Network (NBN) is a key initiative for the Commonwealth Government and the NBN Co has been tasked to build the network. To assist in creating a platform for the delivery of high speed broadband to families and businesses throughout Australia, NBN Co is seeking assistance from Local Governments to expedite the rollout while protecting local amenity.

The Australian Local Government Association (ALGA) has produced the Best Practice Guide for Councils When Initially Dealing with NBN Co.

This provides councils with insights from several of the councils in first release NBN Co trial sites as to how they prepared and managed their interaction with NBN Co.

While recognising that there is no one size fits all approach for councils, this guide lists several approaches that councils can undertake when dealing with the rollout. The approaches have been sourced from both small and large councils.

The Guide states, “In many ways, this engagement is a partnership where NBN Co provides valuable next generation broadband infrastructure and councils facilitate the network rollout and the corresponding benefits it brings to their communities.

“All councils interviewed for this Guide welcomed being selected as NBN Co trial sites and saw the rollout as a strong benefit for their community. The overall feedback was that the engagement with NBN Co and the overall trial rollout was positive.”

However, many of the councils highlighted the need for preparation including:

  • At first we did not understand what the NBN could be used for. It’s very important to engage early with the community and establish an internal team to work through the implications for the community. (Senior Economic Development Manager)
  • Establishing a single point of contact in the council to manage and lead this project was crucial. (Manager Engineering and Transport)
  • We are a small council but I still recommend that councils take charge of the project, managing expectations and understanding what will be the impact to the town and wider community. (Economic Development Officer).

For a copy of the guide go to www.alga.asn.au/publications/NBN_Co_ALGA_Ovum_Report.pdf

Digital Editions


  • Greater Geraldton bridge lauded

    Greater Geraldton bridge lauded

    City of Greater Geraldton bridge replacement project wins prestigious engineering award Inovative engineering has earned the recently completed Nangetty-Walkaway Road Bridge Replacement Project top honours…

More News

  • Big attraction for tiny town

    Big attraction for tiny town

    Dozens of tourists have created history as the first passengers in decades to arrive in the tiny southern Queensland town of Thallon by rail. Excited passengers travelled for hours on…

  • Together Butchulla Talk

    Together Butchulla Talk

    A new Indigenous book celebrating the Butchulla language and local animals was launched at Hervey Bay Library earlier this month with storytime, language, dance and art activities for families to…

  • New Logan arena

    New Logan arena

    An upgraded arena for equestrians has officially opened at Skerman Park in North Maclean. Logan City Council delivered the $928,000 project, which includes a weatherproof roof, to support members of…

  • Noosa mastering AI

    Noosa mastering AI

    Digital Hub is trying to help Noosa locals get the most out of AI. Mastering AI can make life easier in countless ways. From planning weekly meals with specific dietary…

  • Change in the weather

    Change in the weather

    AUSSIE FLOOD RESCUE It’s obvious to everybody that we are seeing weather changes. It appears to be more erratic and frequent than ever before. Local government bodies are plagued by…

  • Dandycon set to return

    Dandycon set to return

    Dandy Con, Greater Dandenong’s much loved comic and pop culture festival, returns on Saturday 11 April 2026 between 11am–4pm, bigger than ever. This free, all ages event fills Dandenong Library,…

  • A creative future for Kingston

    A creative future for Kingston

    The community has been invited to help shape Kingston’s creative and cultural future. Kingston residents are being invited to help finalise the city’s cultural roadmap, with the Draft Creative and…

  • Tweed residents gunking up wastewater

    Tweed residents gunking up wastewater

    Tweed Shire Council is urging residents to rethink what they flush down the toilet and pour down the drain, after revealing that crews remove around 156 tonnes of rubbish and…

  • In memory of Chris Quilkey

    In memory of Chris Quilkey

    It was with great sadness that we learned that former Blacktown City Deputy Mayor and Councillor Chris Quilkey has passed away. First and foremost, our thoughts are with Chris’s family,…

  • Unit demolished as Ipswich flood recovery continues

    Unit demolished as Ipswich flood recovery continues

    Ipswich Mayor Teresa Harding has welcomed the demolition of Mihi Grove, a flood-hit 42-unit complex in Brassall purchased as part of the Queensland and Australian Government’s Resilient Homes Fund Voluntary…