Glen Eira City Council, Victoria, provides service excellence to its residents in getting ahead of the storms.
Council’s reactive and proactive drainage programs not only serve residents’ immediate needs but help to prevent future flooding by having a drainage network in optimum condition to cope with extreme weather events.
From retrieving lost keys and mobile phones from stormwater pits, to clearing tree roots from underground pipes, Council’s Works Depot can attend to a variety of drainage issues in an effective manner.
Mayor, Margaret Esakoff said drainage was a complex business in the City of Glen Eira, with hundreds of kilometres of underground pipes.
“We take [resident’s] concerns seriously and offer an excellent service from just one call.
“Our fleet comprises of two state-of-the-art combination jetting/suction trucks and a designated crane truck for prompt pit lid replacement.
“One truck responds to residents’ requests, such as a pipe or pit that may be blocked. Spinning blades and high-pressure water are then used to clear roots from the pipes.
“The second truck goes through a rotation of 900 critical pits, checking them for condition and blockages to ensure they have 100 percent capacity when heavy rain occurs.”
