News
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Putting customers first
A computerised Customer Complaints Handling System (CCHS) has enabled staff at the Western Australian City of Joondalup to set a new standard in customer service…
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Marion recycling boosts industry
Having spearheaded the state in recycling services, South Australia’s Marion City Council’s green waste collection is now proving its value to one of the State’s…
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Clever camera cleans up Brimbank
Melbourne’s Brimbank City Council is using a high tech infra red camera to quickly and safely check drainage pits and storm water drains for blockages.…
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Time travel confirms sewerage has no bugs
Redland Shire Council has sent its sewerage monitoring and control systems on a journey through time to check the potential effects of the Millenium Bug…
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New financial model a winner
A changed approach to budget preparation has streamlined the process of service planning and brought about a focus on strategic objectives at Newcastle City Council.…
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Best practice enterprise bargaining
Western Australia’s Town of Kwinana, which won the WA Municipal Association prize for leadership in best practice in 1998, has successfully completed negotiations for its…
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Message delivered and heard
In just six months the Western Australian Town of Cottesloe has cut waste going to landfill by 34%, earning the Town the 1999 Waste Reduction…
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Strategic Partnerships
The Tasmanian Government has initiated Tasmania Together, a community driven social, environmental and economic plan, to guide the development of the State’s future. Partnership Agreements…
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Some early results
The first Councils to form Partnership Agreements with the State Government were Circular Head Council and Launceston City Council. Under its Agreement, Circular Head has…
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Developing the Agreements
At the outset protocol arrangements are agreed with each Council or group of Councils that are party to the negotiation of a single Agreement. These…
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Circular Head accepts the challenge
As the first Council to sign a Partnership Agreement with the State Government, Mayor Ross Hine believes that being a small Council, with a population…
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Clean and green niche markets
Council has engaged economic development consultant, Bruce Fasham, to work with its agriculture and horticulture sectors in sourcing products for the world marketplace. With extensive…
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