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  • Waste reduction measures

    New waste management measures adopted by NSW’s Port Stephens Council, are set to achieve an 80 percent reduction in waste. The system relies on a…

  • New manual for engineers

    Road construction and design is set to be made easier and less costly with the release of a new guidelines manual, ‘Pavement Materials in Road…

  • Low cost, quality water

    Installation of world first ‘Garra’ microfiltration unit has improved water quality for residents in NSW’s Mulwaree Shire at a fraction of the cost of conventional…

  • Celebrating 10 years of self government

    This year, the Australian Capital Territory (ACT) celebrates 10 years of self government. As well as being our largest ‘city state’ and inland City, Canberra…

  • Concentrating on outputs not processes

    Chief Minister, Kate Carnell, believes that the bureaucratic emphasis on processes belongs in the past. Cutting edge public policy making and administration needs to be…

  • Leader in financial management

    On 1 July 1996, the ACT Government became the first Australian public sector organisation to move to accrual budgeting. This, together with other financial management…

  • Focusing on the customer

    After its election in 1995, the new Government introduced its Customer Commitment Program. The aim was to establish the ACT public service as a model…

  • Professional and ethical

    Reforms to the ACT public service have created a flatter organisation. This has seen the removal of the unhelpful, heavy bureaucracy that existed a few…

  • Regional involvement

    Chief Minister, Kate Carnell, said that her Government is keen to promote the national capital in the context of the broader region. “We are committed…

  • A healthy community

    The ACT has a relatively young and healthy population and, on average, the healthiest population of any State or Territory in Australia. As part of…

  • Optimum service delivery

    The ACT’s unique role of providing both State Government and Local Government services has a number of advantages. These include the following. With a single…

  • Fingertip information and services

    With the ultimate aim of providing equity and access to services, in 1997 the ACT Government launched AUSTOUCH kiosks. The kiosks, located in high pedestrian…

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