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  • Award winning customer service

    Complementing its recent organisational restructure, Redland Shire Council has identified the need for a customer call centre. This is currently being set up to accommodate…

  • Safe solution to mozzie attack

    At their best mosquitoes can ruin an outdoor evening. At their worst they spread debilitating diseases, such as malaria and Ross River fever. Unfortunately, use…

  • Wormpower

    Redland’s Cleveland Sewerage Treatment plant is at the forefront of moves towards ecological sustainability. The Cleveland plant is home to the biggest Local Government worm…

  • Protecting an island paradise

    As well as the popular North Stradbroke Island, Redland Shire also has Russell, Lamb, Macleay, Perulpa, Peel, Coochiemudlo and Karragarra Islands within its boundaries. These…

  • Editorial

    By the time this edition goes to print, we should have a clearer indication of how the Federal Government’s Tax Reform package is likely to…

  • President’s comment

    Each edition we feature the views of a Local Government Association President. The following is from Councillor Bill Bott, President New South Wales Shires Association.…

  • Guide to planning new communities

    A study tour by Town Planner David Turnbull from Victoria’s City of Whittlesea has resulted in the publication of a book titled ‘International Planning Theory…

  • International Engineering Congress

    Now is the time to register your interest in attending the International Congress on Local Government Engineering and Public Works, incorporating the 10th National Local…

  • CCT and HACC services

    A report has been released analysing the impact of Compulsory Competitive Tendering on users of aged and disability services provided by Victorian Councils. The two…

  • KPIs for Tas Councils

    Tasmanian Councils will soon have in place a system of Key Performance Indicators (KPIs). Funding of $150,000 has been obtained through the Commonwealth Government’s Local…

  • Ethics in LG

    Believing Local Government to be vulnerable to corruption charges has prompted Penrith City Council to form an Internal Governance Unit. The Unit, headed by Council’s…

  • Keeping track of your assets*

    Accurate tracking of assets can be a difficult, time consuming task especially if Councils are not using an automatic data collection system. Bar Code Data…

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