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  • Campbelltown offers trainees new frontiers

    For 25 years, Campbelltown City Council has been running its highly successful traineeship and apprenticeship program. It recently welcomed a new intake of trainees, who…

  • Say goodbye to the paper trail

    The tide is turning in the way government organisations are accepting and distributing invoices. Internationally, electronic invoicing or e-invoicing is gaining momentum with governments in…

  • New resource to assist HR and change management

    A Human Resource and Change Management Plan to assist Local Governments address change management issues while undertaking reform was made available to Western Australian councils…

  • Sharing their expertise at Brighton Council

    Sharing their expertise at Brighton Council

    One of the smaller Local Governments among Tasmania’s 29 municipalities, Brighton Council, has shown that size is no barrier to organisation excellence or entrepreneurial flair.…

  • Leaders program at Camden

    One of the smaller Local Governments among Tasmania’s 29 municipalities, Brighton Council, has shown that size is no barrier to organisation excellence or entrepreneurial flair.…

  • Capacity building at Knox

    As part of its Vision 2025, Knox City Council has been actively promoting staff training and development programs over the past few years. Council’s People…

  • Queensland councils deal with natural disasters

    Information Technology and data recovery systems at Local Governments stood up well during the recent floods and cyclone in Queensland. It was a time when…

  • Best practice courses in conflict resolution

    ACDC, the training and professional development service of the Australian International Disputes Centre, has launched its 2011 program, offering a range of best practice courses…

  • Parramatta introduces SMS service for requests

    In March, Parramatta City Council introduced a SMS text service for residents to submit their service requests to Council via text message. The service has…

  • Meeting the challenges that lie ahead

    As you read this, do you sometimes wonder how you and your colleagues are going to meet the challenges of the next year within Local…

  • Senior management team tackles its silos

    When Griffith City Council’s senior management team sensed they were not meeting the high performance standards they had set for themselves, they called on external…

  • Parramatta prides itself on excellent service

    Parramatta prides itself on excellent service

    An extensive service review at Parramatta City Council has taken out one of the top gongs at the annual Local Government Management Association NSW Management…

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