Home » Code confirms customer commitment

Code confirms customer commitment

Yarra Ranges Shire Council has underwritten its commitment to fair and honest, customer-oriented Local Government by producing a code of conduct for all its employees.

Last year, the Victorian Local Government Board recommended a code of conduct be drawn up for elected councillors but Yarra Ranges has gone much further. The code, initiated by Stephen O’Kane, Corporate Manager Business Development, provides guidelines to achieve integrity, probity and accountability.

The Yarra Ranges Code of Conduct explains matters such as declarations of pecuniary interest, conflicts of interest and disclosure and laying down guidelines for customer and supplier relations. It describes proper procedure when engaging consultants, in dealing with Shire property or making contractual arrangements.

This document outlines minimum standards of behaviour and provides guidance to staff. “It covers values intrinsic to proper conduct and highlights actions likely to conflict with those values,” Stephen O’Kane said.

The Shire of Yarra Ranges regards this code as an important commitment to best practice, as well as its commitment to customer service, market testing and customer guarantees. It applies equally to senior management and junior officers, providing a uniform understanding for all staff members who may have been raised on different sets of values.

The code has been circulated to all district offices in the Shire and requests for copies have been received from public and private sector organisations throughout Australia.

For further information contact Stephen O’Kane, telephone (03) 9735 8333.

Digital Editions


More News

  • New youth and community centre for McLeay

    New youth and community centre for McLeay

    A new Youth and Community Centre planned for Macleay Island will service the needs of the growing community and will also be designed so it can support community recovery following…

  • Grants close soon

    Grants close soon

    Queensland councils have until 31 March to apply for Round two of the State Government’s Secure Communities Partnership Program, which offers up to $400,000 per project for CCTV, lighting and…

  • Sod turned on major upgrade at Paul Fitzsimons Oval

    Sod turned on major upgrade at Paul Fitzsimons Oval

    Work has officially begun on the redevelopment of Paul Fitzsimons Oval with Alice Springs Town Council and the Australian Government turning the first sod this morning. Mayor Asta Hill and…

  • Lockyer send flood expert north

    Lockyer send flood expert north

    Lockyer Valley Regional Council has answered the call for assistance from a community impacted by Ex-Tropical Cyclone Koji, with a staff member from Council’s Disaster Management Unit deployed to support…

  • From books to bots

    From books to bots

    Tenterfield Library is proving that technology is more than just tools and devices. From coding and robotics to tech support, the Library has become a place where curiosity, connection and…

  • Major repairs for levee

    Major repairs for levee

    Goondiwindi Regional Council has endorsed its largest-ever capital works project to repair and reinforce critical sections of the Goondiwindi levee, following significant erosion after recent floods. At this week’s Ordinary…

  • Stretching for a good cause

    Stretching for a good cause

    Ballarat residents stretched, smiled and snuggled their way through a unique Kitten Yoga event that combined relaxation with a heartwarming cause – helping kittens find their forever homes. Hosted by…

  • Murray Library upgrade open

    Murray Library upgrade open

    The Murray Library refurbishment is now complete, and the revitalised space is officially open to the community. The upgrade delivers a brighter, more accessible and flexible library that reflects the…

  • Lockyer announce Scott Greensill as CEO

    Lockyer announce Scott Greensill as CEO

    Lockyer Valley Regional Council has appointed Scott Greensill as its new Chief Executive Officer. Councillors formally approved the appointment of Mr Greensill at a Special Meeting of Council in February.…

  • Myers resigns for health reasons

    Myers resigns for health reasons

    Wollongong’s Councillor Tiana Myers has resigned, as a Ward Three Councillor for City Council due to health reasons. Cr Myers was elected to Council in 2024 with a focus on…